Summary
Overview
Work History
Education
Skills
Languages
Certification
hobbies and interests
Timeline
Generic

Sara Kubota

Calgary,AB

Summary

I excel in fast paced work environments. I am a leader who cultivates a system of support for fellow staff. I am a dedicated individual who is reliable and confident in my abilities. I take pride in providing excellent customer service and creating memorable experiences for my costumers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. I maintain focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

BAR Supervisor

Boston pizza
01.2020 - Current


  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Improved team morale by providing ongoing support, training, and opportunities for professional growth.
  • Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
  • Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
  • Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.

Server/Bartender

Bull And Finch Pub
04.2023 - Current
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.

Youth and Family Support Worker

Passages Group Home
01.2022 - 05.2022


  • Learned interpersonal skills, communication, reliability, and patience.
  • Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
  • Promoted healthy communication within families by mediating conflicts and facilitating open discussions.

Server

The Grill on! 26th
01.2019 - 01.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

bachelor in child and youth councilling - Specializing in working with vulnerable youth and becoming a youth counsellor

Mount ROYAL UNIVERSITY

Italian cultural club level 30 italain Language completed -

Skills

  • Guest Engagement
  • Beverage Preparation
  • Sales Techniques
  • Interpersonal Skills
  • Conflict Resolution
  • Effective Communication
  • Positive Attitude

Languages

English
Native or Bilingual
Italian
Professional Working

Certification

Proserve Liqour staff training license

Reel Facts VLT staff training license

hobbies and interests

  • Piano (Royal conservatory)
  • Fitness
  • Volunteering (food drive, shelters, youth work)

Timeline

Server/Bartender

Bull And Finch Pub
04.2023 - Current

Youth and Family Support Worker

Passages Group Home
01.2022 - 05.2022

BAR Supervisor

Boston pizza
01.2020 - Current

Server

The Grill on! 26th
01.2019 - 01.2020

bachelor in child and youth councilling - Specializing in working with vulnerable youth and becoming a youth counsellor

Mount ROYAL UNIVERSITY

Italian cultural club level 30 italain Language completed -

Similar Profiles

CREATE PROFILE
Sara Kubota