Sara Jabri
Mississauga,ON
Summary
Adaptable team player with proven communication, client service and technological skills. Motivated to maintain client satisfaction while contributing to team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
CBI Home Health
Mississauga, ON
05.2021 - Current
- Delivered exceptional customer service by identifying client needs and providing personalized solutions
- Handled questions, provided information and directed communication to appropriate staff when required
- Issued work schedules, duty assignments and confirmed appointments for field and office staff.
- Provided guidance and advice on best practices related to scheduling initiatives while guiding staff in handling difficult or complex problems.
- Monitored spreadsheets and updated reports to coordinate project materials
- Scanned physical documents and uploaded them to encrypted databases for digital maintenance.
- Managed monthly inspection of healthcare inventory to ensure all supplies were in stock.
- Checked stock to determine inventory levels and maintain office/field supply products.
- Assisted with payroll preparation
Customer Service Representative
The Mighty Cob
Mississauga, ON
06.2017 - 09.2020
- Placed client orders, provided recommendations and responded to service needs
- Managed point-of-sale system and financial record keeping
- De-escalated client concerns with focus on long-term relationship building
- Audited inventory in order to maximize profits and mitigate loss
- Updated displays, cases and other client-facing areas to increase sales of special items
Education
High School Diploma -
Streetsville Secondary School
Mississauga, ON06.2020
Bachelor of Science - Nursing
Humber College
Toronto, ONBachelor of Science - Biology
York University
Toronto, ONSkills
- Client relations
- Time Management
- Collaboration
- Problem-solving
- Data evaluation and entry
- Employee training
- Technologically adept
- Documentation and Recordkeeping
Certification
- Certificate of French Immersion Studies
Accomplishments
- Ontario Scholar Award
- Outstanding Academic Achievement Medal
Timeline
Administrative Assistant
CBI Home Health
05.2021 - Current
Customer Service Representative
The Mighty Cob
06.2017 - 09.2020
High School Diploma -
Streetsville Secondary School
Bachelor of Science - Nursing
Humber College
Bachelor of Science - Biology
York University
- Certificate of French Immersion Studies
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