Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sara Issak

Edmonton,AB

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Amoud Restaurant by leveraging strong multitasking abilities and team collaboration. Expert in cash handling and payment processing, my proactive approach and customer service skills consistently ensured accurate transactions and a welcoming atmosphere, contributing to a positive guest experience.

Overview

6
6
years of professional experience

Work History

Waitress and Cashier

Amoud Restaurant
10.2021 - 02.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Cashier

Noor Mart Supermarket
03.2018 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions accurately.
  • I assisted customers with returns, and refunds and resolving transaction issues.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Arwa Girls School
Yemen, Sana'a
06.2013

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Order Taking
  • Cash Handling
  • Safe Food Handling
  • Payment Processing
  • Table Setting

Languages

English
Elementary
Arabic
Native or Bilingual

Timeline

Waitress and Cashier

Amoud Restaurant
10.2021 - 02.2024

Cashier

Noor Mart Supermarket
03.2018 - 11.2020

High School Diploma -

Arwa Girls School

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Sara Issak