SARA IRBY
Oakland
Summary
Customer-focused and results-driven professional with 10+ years of experience in financial services, loan processing, and retail management. Proven ability to meet deadlines, exceed sales and service goals, and build strong client relationships. Recognized for organizational excellence, attention to detail, and a friendly, approachable personality.
Efficient Loan Processor known for productivity and ability to complete tasks swiftly. Specialize in accurate document analysis, regulatory compliance, and risk assessment which streamline loan processing procedures. Excel in communication, time management, and problem-solving to ensure smooth operations in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Loan Processor
1st United Credit Union
Pleasanton
01.2020 - Current
- Review and assess loan applications for accuracy, compliance, and completeness.
- Conduct credit checks, verify documentation, and prepare files for underwriting.
- Collaborate with underwriters to ensure applicant profiles meet lending guidelines.
Assistant Store Manager
Extra Space Storage
Berkeley
01.2020 - 12.2020
- Assisted customers with unit rentals, contracts, and payment processing.
- Managed daily store operations including deposits and facility upkeep.
Universal Banker
Chase Bank
Oakland
01.2019 - 12.2020
- Opened, managed, and closed customer accounts per bank policy.
- Recommended financial products tailored to customer needs.
- Monitored accounts for fraud and suspicious activity.
Cage Cashier
Red Hawk Casino
Sacramento
01.2018 - 12.2019
- Processed large cash and chip transactions with 100% accuracy.
- Balanced cash drawers and maintained compliance with gaming regulations.
Store Manager
Community Choice Financial
Concord
01.2014 - 12.2019
- Directed daily operations including check cashing, loan processing, and DMV renewals.
- Managed vault, bank deposits, and staff training to meet compliance standards.
- Consistently exceeded sales targets and customer service goals.
Lead Cashier
Sears
Antioch
01.2011 - 12.2014
- Processed transactions, promoted sales, and maintained store appearance.
- Balanced cash drawers and ensured accuracy at shift end.
Education
High School Diploma -
Fame Charter School
Skills
- Loan Processing & Credit Analysis
- Customer Service & Client Relations
- Banking Operations & Account Management
- Time Management & Organization
- Team Leadership & Collaboration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Conflict Resolution & Problem-Solving
Certification
- Licensed Notary Public, California
- Certified Loan Signing Agent, California
Timeline
Loan Processor
1st United Credit Union
01.2020 - Current
Assistant Store Manager
Extra Space Storage
01.2020 - 12.2020
Universal Banker
Chase Bank
01.2019 - 12.2020
Cage Cashier
Red Hawk Casino
01.2018 - 12.2019
Store Manager
Community Choice Financial
01.2014 - 12.2019
Lead Cashier
Sears
01.2011 - 12.2014
High School Diploma -
Fame Charter School
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