Sara Hussey
Kitchener,Ontario
Summary
Over 6 years of combined experience in caregiving and hospitality roles providing excellent customer service support in various ways. Seeking to bring my strong communication and organizational skills to a dynamic team in need of a reliable, friendly worker.
Overview
11
11
years of professional experience
Work History
Dietary Aide/Receptionist
Lanark Village
Kitchener, Ontario
05.2022 - 06.2024
- Provided excellent customer service by serving meals in a courteous and timely manner, addressing any concerns or special requests from residents
- Worked with entire nursing department to endure the highest level of patient care and satisfaction along with notifying any changes in the health and safety of residents
- Health and Safety committee receptionist, where I wrote all minutes of the meetings held. Did all building inspections and helped to come up with and implement new protocols to improve the safety within the home
- Fun committee member where I worked on creating a fun environment for all staff by coming up with and organizing activities to show appreciation to all staff
- Managed the purchases of required items needed for events being held through the fun committee
- Union steward representative who helped create a safe work environment for members by continuously educating myself and implementing things that I learned
- Often stepped in as a receptionist who performed all reception duties when needed while short staffed, etc
Bartender
GC Bar and Grill
Brantford, Ontario
11.2018 - 03.2022
- Maintained inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales
- Helped with the ordering of alcohol, garnishes etc
- Knowledgeable about different types of alcohol, mixers and garnishes, allowing me to make recommendations to customers and make delicious drinks
- Operated POS system
- Maintained a cleanly work environment
- Smart Serve Certified
Sales Associate
Urban Planet
Kitchener, Ontario
05.2018 - 11.2018
- Engage customers in a courteous, helpful, and respectful manner
- Processed transactions accurately and efficiently, maintaining a high level of customer satisfaction
- Assisted in merchandising and creating visually appealing displays to attract customer interest
Cleaning Crew
Polished Expectations
Kitchener, Ontario
05.2018 - 11.2018
- Provided excellent cleaning services
- Clean homes, apartments and residential spaces in a timely bases
- Received positive feedback from supervisors and customers for constantly providing high quality cleaning services
- Helped with customer interaction by giving quotes needed for desired spaces to be cleaned
Warehouse Associate
TG Minto
Stratford, Ontario
09.2015 - 05.2018
- Safely able to operate forklift/reach truck/ and power pallet machinery used for order picking
- Organized the finished products onto skids that is then scanned and sent off for delivery
- Able to reach and exceed daily quota
- Able to assemble parts in a very fast pace while working together with other co-workers
Receptionist
Ink Factory Tattoos
Brampton, Ontario
02.2013 - 08.2015
- Helped manage and set appointments for customers and artists, collected deposits required and sent out appointment reminders
- Helped by ordering items needed for the shop
- Cleaning the front of house and assisted with cleaning the tattoo stations
- Relieving the owner and assistant supervisor from their front of house duties
Education
Skills
- Detail oriented individual
- Receptionist skills
- Customer service skills
- Health protocol compliance
- Able to work in a fast paced environment
- Quickly able to adapt
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Dietary Aide/Receptionist
Lanark Village
05.2022 - 06.2024
Bartender
GC Bar and Grill
11.2018 - 03.2022
Sales Associate
Urban Planet
05.2018 - 11.2018
Cleaning Crew
Polished Expectations
05.2018 - 11.2018
Warehouse Associate
TG Minto
09.2015 - 05.2018
Receptionist
Ink Factory Tattoos
02.2013 - 08.2015