Summary
Overview
Work History
Education
Skills
Contact
Certification
Timeline
Generic

Sara Hodges

Sacramento

Summary

Dedicated and educated case manager with a passion for helping others, seeking a part-time or full-time remote position in sales or case management. Experienced in providing comprehensive support to individuals in need. Committed to delivering exceptional service and making a meaningful impact on the lives of those served.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Community Health Navigator

MedZed
11.2024 - Current
  • Manage caseloads of referred, assigned, and enrolled members with complex medical, social, and psychosocial needs.
  • Communicates effectively with members, caregivers, and/or families, in person and remote, in order to cultivate professional, supportive relationships.
  • Develop and create unique care plans for members, care givers, and/or families to support identified needs.
  • Boost referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.

Case Manager

First Step Communities
10.2023 - 10.2024
  • Provide triage, recovery-focused crisis intervention, support and system navigation services to clients at transitional age youth shelter
  • Complete intakes and assessments using trauma informed care with an emphasis on client centered theory
  • Enroll participants, send and receive referrals, and capture all services provided with the HMIS database
  • Assist client to become financially responsible and self-supporting, providing education in the following areas: credit and credit repair, employment readiness skills and creating budgets
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Case Manager

The Gathering Inn
02.2022 - 10.2023
  • Conduct comprehensive assessment of guests needs, strengths, and goals through initial intake
  • Develop individualized care plans and goals in collaboration with the guests
  • Maintain accurate and up-to-date records of guest’s interactions, services provided, outcomes achieved, and any other required documentation in a timely, consistent manner
  • Work collaboratively with community partners and resources for seamless delivery of services
  • Address any behavioral concerns that create disharmony, are against policy, or pose a safety risk in a calm, non-threatening manner

Patient Service Representative

Chapa De Indian Health
06.2021 - 02.2023
  • Manage patient treatment lists and follow up calls
  • Verified tribal eligibility in order to qualify for Native American federal health benefits
  • Maintained knowledge of treatments eligible for native service coverage vs mediCAL coverage
  • Maintained knowledge of local resources in order to refer patients
  • Worked closely with caretakers/case workers/social workers in combined effort for quality patient care

Education

Bachelor of Arts - Social Work

Sacramento State
01-2027

Associate of Science - Early Childhood Development

Sierra College
2019

High School Diploma -

Placer High School
01.2010

Skills

  • knowledge of community resources
  • trauma informed care
  • case Management
  • client advocacy
  • group therapy facilitation
  • community outreach
  • computer literacy
  • client relationship building
  • compassionate work ethic
  • Resource navigation
  • Sales and referrals

Contact

Sacramento, CA 95815

Certification

  • Crisis prevention intervention
  • BLS/CPR

Timeline

Community Health Navigator

MedZed
11.2024 - Current

Case Manager

First Step Communities
10.2023 - 10.2024

Case Manager

The Gathering Inn
02.2022 - 10.2023

Patient Service Representative

Chapa De Indian Health
06.2021 - 02.2023

Associate of Science - Early Childhood Development

Sierra College

High School Diploma -

Placer High School

Bachelor of Arts - Social Work

Sacramento State

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Sara Hodges