SARA HICKS
Auburn
Summary
Results-driven professional with a strong background in customer service and management. Committed to utilizing skills to contribute to the growth and success of a company. Experienced in achieving quarterly goals and ensuring high levels of client satisfaction. Seeking an opportunity to make a significant impact on business growth and drive success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Taco Tree
03.2014 - Current
- Guest services and conflict resolution
- Money handling using point-of-sale system
- Food preparation using correct procedural guidelines
- Maintaining cleanliness of facility
- Opening and closing duties
- Assisting with training new Personnel on menu knowledge and steps of quality service and upholding company policies
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development
- Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items
House Cleaner
Merry Maids
10.2020 - 03.2022
- Filling out a time sheet with mileage, hours cleaning, invoice amount, and cash or check
- Clean and sanitize bathrooms, hallways, bedrooms, living rooms, and kitchens
- Preform other duties when requested by my supervisor
- Responsible for cleaning numerous homes in a timely and orderly manner
- Arriving on time and working efficiently
Education
Medical Billing And Coding
U.S. Career Institute
High School diploma -
Chana High School
Auburn, CA12.2008
Skills
- Willing to adapt in difficult scenarios
- Store Management Experience
- Showing initiative for obtaining business procedures
- Active communication
- Merchandising
- Supervising Experience
- POS
- Laundry
- Inventory Control
- Customer Service
- Cash Handling
- Guest Services
- Food Preparation
- Realistic problem solver
Certification
ServSafe, Food Handler Certification
Timeline
House Cleaner
Merry Maids
10.2020 - 03.2022
Assistant Manager
Taco Tree
03.2014 - Current
High School diploma -
Chana High School
Medical Billing And Coding
U.S. Career Institute
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