Sara Hersi
Windsor,ON
Summary
Passionate technology professional seeking industry insight and mentorship from top professionals. With an academic background in the dental field and commitment to diversity in tech, I am an ideal candidate for this program. Ready to leverage this opportunity to develop skills and contribute meaningfully to the tech industry.
Overview
7
7
years of professional experience
Work History
Dental Hygienist
Wyandotte Dental
Windsor, ON
09.2022 - 02.2024
- Instructed patients in brushing and flossing techniques to maintain optimal oral health.
- Developed treatment plans based on diagnosis and discussed with dentists.
- Provided patient education on proper oral hygiene techniques and preventive dental care.
CUSTOMER SERVICE AGENT
HGS CANADA
05.2019 - 08.2019
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
DISABILITY SUPPORT WORKER
Autism Bruce Award Summer Program
06.2018 - 08.2018
- Checked medication schedules and patient needs to enforce medication administration standards team-wide
- Collaborated with parents on home care and support for children with disabilities.
CUSTOMER SERVICE AGENT
Sutherland
05.2017 - 08.2017
- Entered customer interaction details in the sales system to track requests, document problems and record solutions offered
- Provided primary customer support to internal and external customers.
Education
Bachelor of Science - Computer Science
University of Windsor
Windsor, ON08-2025
Bachelor of Science in Dental Hygiene -
University of Detroit Mercy
08.2022
Dipolma in Dental Hygiene -
St Clair College
07.2021
Highschool Dipolma -
Vincent Massey Secondary School
08.2016
Skills
- Exceptional organization
- Time management
- Diligent
- Patient
- Attention to detail
- Expert in Microsoft Word
- Excel
- Powerpoint
- Cross-functional communication
- Computer proficiency
- Reliability
- Skilled at multitasking
Accomplishments
- Academic Entrance Scholarship for Detroit Mercy
- Academic Excellence in St Clair College
Languages
- English
- Somali
References
Upon Request
Timeline
Dental Hygienist
Wyandotte Dental
09.2022 - 02.2024
CUSTOMER SERVICE AGENT
HGS CANADA
05.2019 - 08.2019
DISABILITY SUPPORT WORKER
Autism Bruce Award Summer Program
06.2018 - 08.2018
CUSTOMER SERVICE AGENT
Sutherland
05.2017 - 08.2017
Bachelor of Science - Computer Science
University of Windsor
Bachelor of Science in Dental Hygiene -
University of Detroit Mercy
Dipolma in Dental Hygiene -
St Clair College
Highschool Dipolma -
Vincent Massey Secondary School
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