Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sara Hernandez

Toronto,Ontario

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Personal Assistant

Private Client
11.2023 - 11.2024
  • Demonstrated strong organization skills by efficiently handling incoming communications, promptly responding to calls and emails, and keeping events and meetings up-to-date.
  • Streamlined schedule through meticulous organization of personal and professional calendars.
  • Managed and safeguarded confidential files containing personnel records and sensitive information.
  • Monitored and managed deadlines for both personal and professional commitments.
  • Provided assistance in special projects by conducting research, organizing data, and summarizing findings.
  • Executed errands to facilitate efficiency in daily workflow, enabling employer's concentration on important obligations.
  • Simplified procurement process by effectively overseeing the purchase of office and household supplies.
  • Contributed to overall household operations through assistance with cooking, cleaning, and laundry duties.

Airport Passenger Service Agent

PrimeFlight
Mississauga, ON
07.2022 - 01.2023
  • Adeptly greeted guests, fostering positive interactions.
  • Efficiently operated multi-line phone system, ensuring calls were directed accurately.
  • Contributed to the completion of administrative tasks like filing and data entry.
  • Managed tickets effectively through the use of a mobile system.
  • Educated customers on the various services and amenities provided by the airport.
  • Facilitate and support guests during TSA checkpoint screenings .
  • Ensured the comfort and ease of special needs passengers and unaccompanied minors, resulting in an enhanced airport experience.

Sales Representative

Value Mobile Inc.
Toronto, ON
02.2019 - 03.2020
  • Established and nurtured long-term relationships with clients to uphold high levels of customer satisfaction.
  • Successfully managed and maintained productivity in a demanding, fast-paced work setting.
  • Collaborated on special projects as required, displaying flexibility and versatility.
  • Exchanged information and data within departments and across teams to achieve shared objectives.
  • Effectively operated the POS system to receive payments, correctly managing the organization and distribution of cash as well as receipts.
  • Utilized excellent organizational skills to unbox and restock merchandise, creating visually appealing and organized displays that effectively promoted items.
  • Kept store neat and organized through consistent cleaning of shelves, counters, and tables.

Education

Diploma -

John Polanyi Collegiate Institute
Toronto, ON
01-2012

Skills

  • Client satisfaction
  • Excellent communication skills
  • Professional and mature
  • Customer friendly
  • Meticulous attention to detail
  • Administrative Support
  • Resourceful
  • Staff Collaboration
  • Appointment Scheduling
  • Advanced computer skills
  • Stock maintenance

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Personal Assistant

Private Client
11.2023 - 11.2024

Airport Passenger Service Agent

PrimeFlight
07.2022 - 01.2023

Sales Representative

Value Mobile Inc.
02.2019 - 03.2020

Diploma -

John Polanyi Collegiate Institute
Sara Hernandez