Summary
Overview
Work History
Education
Key Skills And Qualities
Languages
References
Timeline
Generic

Sara Hernandez

Toronto,Ontario

Summary

Detail-oriented and friendly, suited for a front desk receptionist. With over 5 years of experience in providing exceptional customer service and administrative support. Adept at handling a wide range of duties, including greeting guests, answering phones, and managing appointments. Strong communication and organizational skills with a passion for creating a welcoming atmosphere.

Overview

4
4
years of professional experience

Work History

Airport Passenger Service Agent

PrimeFlight
Mississauga, ON
07.2022 - 01.2023
  • Greeted and welcomed guests in a friendly and professional manner
  • Managed a multi-line phone system, directing calls to appropriate personnel
  • Assisted with administrative tasks, such as filing and data entry
  • Operated computerized system to handle ticketing
  • Informed customers about the airport's services and facilities
  • Aid guests with TSA checkpoint screenings

Sales Representative

Value Mobile Inc.
Toronto, ON
02.2019 - 03.2020
  • Developed consistent relationships with existing clients to ensure customer satisfaction
  • Maintained a high-volume workload within a fast-paced environment
  • Assisted with special projects as needed, demonstrating flexibility and adaptability
  • Exchanged information and data with colleagues, inclusive within other departments to achieve common goals
  • Operated POS system to receive payments, including sorting and distributing cash and receipts

Education

Diploma -

John Polanyi Collegiate Institute
Toronto, ON
01-2012

Computer Skills Course

Yorkdale Adult Learning Centre
North York, ON

Key Skills And Qualities

  • Excellent communication skills, both verbal and written
  • Proficient in Microsoft Office Suite and other office software
  • Strong organizational skills and attention to detail
  • Ability to multi-task and prioritize tasks effectively
  • Customer service orientation with a friendly and professional demeanor
  • Experience with handling confidential information with discretion
  • Familiarity with office equipment, including printers and copy machines

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Airport Passenger Service Agent

PrimeFlight
07.2022 - 01.2023

Sales Representative

Value Mobile Inc.
02.2019 - 03.2020

Diploma -

John Polanyi Collegiate Institute

Computer Skills Course

Yorkdale Adult Learning Centre
Sara Hernandez