Summary
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Sara Harb

Sara Harb

Results-driven Account Management Professional with a strategic focus on optimizing business operations and driving revenue growth. Expertise in building strong client relationships, managing accounts with precision, and delivering innovative solutions that consistently exceed organizational performance goals.
Oakville,ON

Summary

Accomplished and polished professional with over a decade of success in strategic corporate management, consistently recognized for delivering exceptional sales performance and forging strong relationships with senior executives and strategic partners. Highly skilled in business development, with a proven track record of driving skincare sales, achieving high patient retention, and expanding service/product lines through effective cross-promotion and upselling strategies. Brings expertise in education, social media management, marketing, event planning, and team building, ensuring dynamic growth and operational excellence. A results-oriented leader committed to integrity, innovation, and sustained success.

Work History

Director of Operations

Extreme Construction Inc.
07.2019 - 08.2023
  • Ensured Construction department implemented and maintained comprehensive program status dashboards, managing key reports such as schedules, budgets, risks, issues, and action logs
  • Supported Procurement and Contracts teams in negotiating service fees and awarding contracts to service providers, including architects and inspectors
  • Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Implementing change management initiatives that facilitated the successful adoption of new systems and processes across the organization.

ProTeam, Brand Trainer

Anastasia Beverly Hills
03.2014 - 06.2020
  • Extensive experience in sales training, brand development, and territorial management
  • Successfully increased territorial sales by 42% through targeted training programs and strategic brand positioning
  • Proven track record of driving growth and performance for iconic beauty brand, Implemented data-driven improvement strategies resulting in consistent quarterly sales growth
  • Cultivated strong relationships with store leadership teams, promoting brand consistency and expansion
  • Achieved and exceeded quarterly sales targets through innovative training methodologies specializing in team development
  • Spearheaded training and development strategies across 25 stores in Western and Eastern Canadian territories
  • Established robust communication channels between Account Executive and retail accounts
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Cultivated strong relationships with store leadership teams, promoting brand consistency and growth

Operations-Manager

Aeropostale
01.2014 - 01.2017
  • Led a team of 60 associates, providing coaching and strategic guidance to enhance performance and ensure effective resource allocation within departmental budgets
  • Conducted regular store training, presented seasonal plans, and participated in regional sales meetings
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Collaborated closely with the USA leadership
  • Contributed to weekly meetings to align and implement American strategies within the Canadian market
  • Ensured compliance with company standards and regulatory requirements, implemented efficient operational processes, and stayed informed on market trends to drive sales growth and continuous operational improvements

Store-Manager

Jacob
01.2013 - 01.2014
  • Company Overview: http://www.jacob.ca/
  • By building and leading a diverse, high-performing team, fostered a collaborative environment and provided coaching to enhance team performance, Reduced shrinkage by 15% and ensured optimal stock levels
  • Supported in-store transactions, implemented omnichannel programs, and delivered technical product knowledge to increased customer satisfaction scores by 25%
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

National Marketing Coordinator

SURYS
04.2009 - 05.2011
  • Company Overview: http://www.endeavorworldwide.com/
  • Managed federal government proposals resulting in the first US contract for the company with the USPO
  • Presented Forensic Financial-Identity products to key government figures at US federal agencies
  • Processed sales and purchase orders between clients and international offices increasing revenue by 20%
  • Administered operations for the CEO including international meetings, quarterly financial reporting, and managed 15+ conferences throughout the US and Europe
  • Sold and marketed products with international stakeholders including SecuEra Technologies, Utimaco, Gemalto & NXP
  • Generated marketing material including quarterly press releases, brochures, and technical proposals for 10,000+ audiences
  • Http://www.endeavorworldwide.com/

Retail Sales Associate

Sprint Telecommunications
01.2006 - 01.2008

Cosmetic Sales Associate

Macy's
01.2006 - 01.2007

Education

Licensed Esthetician -

American Laser Institute
Scottsdale, AZ
01.2007 - 06.2024

Bachelor of Arts - Conflict Analysis & Resolution in International Relations

George Mason University-School of Conflict Analysis & Resolution
Fairfax, Virginia
09.2008 - 2011.08

Associate of Science -

Northern Virginia Community College
Alexandria VA
01.2004 - 07.2006

Skills

guide the company’s strategic vision

Accomplishments

  • Sales Performance Software
  • CRM Systems
  • Data Analysis Tools
  • Presentation Software
  • Dayforce

Certification

CCM

Timeline

Director of Operations

Extreme Construction Inc.
07.2019 - 08.2023

ProTeam, Brand Trainer

Anastasia Beverly Hills
03.2014 - 06.2020

Operations-Manager

Aeropostale
01.2014 - 01.2017

Store-Manager

Jacob
01.2013 - 01.2014

National Marketing Coordinator

SURYS
04.2009 - 05.2011

Bachelor of Arts - Conflict Analysis & Resolution in International Relations

George Mason University-School of Conflict Analysis & Resolution
09.2008 - 2011.08

Licensed Esthetician -

American Laser Institute
01.2007 - 06.2024

Retail Sales Associate

Sprint Telecommunications
01.2006 - 01.2008

Cosmetic Sales Associate

Macy's
01.2006 - 01.2007

Associate of Science -

Northern Virginia Community College
01.2004 - 07.2006
Sara HarbResults-driven Account Management Professional with a strategic focus on optimizing business operations and driving revenue growth. Expertise in building strong client relationships, managing accounts with precision, and delivering innovative solutions that consistently exceed organizational performance goals.