Sara Hanna
Nobleton,ON
Summary
Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Karma Casting
08.2020 - 06.2023
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Worked with team to achieve sales goals for products.
Administrative Assistant
G.A.S Transportation
04.2016 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted coworkers and staff members with special tasks on daily basis.
Account Manager
Lifetouch
03.2019 - 09.2020
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
Account Manager
CTG BRANDS
08.2017 - 03.2019
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Liaised with marketing and sales teams to develop targeted campaigns.
Sales Supervisor
Vince Camuto
08.2015 - 08.2017
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Promoted exceptional customer service by engaging clients on sales floor.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
High School Diploma -
St. Jean De Brebeuf Catholic High School
Woodbridge, ON06.2013
Skills
- Performance Improvement
- Customer Experience Improvement
- Microsoft Office
- Staff Monitoring
- Staff Training
- Credit and Debt Card Processing
- Communication Skills
- Customer Service
- Business Administration
- Inventory Control
Certification
· Certified in First Aid and CPR (St. John Ambulance)
· Smart Serve
· Health and Safety Certified (2016)
Timeline
Brand Ambassador
Karma Casting
08.2020 - 06.2023
Account Manager
Lifetouch
03.2019 - 09.2020
Account Manager
CTG BRANDS
08.2017 - 03.2019
Administrative Assistant
G.A.S Transportation
04.2016 - 12.2022
Sales Supervisor
Vince Camuto
08.2015 - 08.2017
High School Diploma -
St. Jean De Brebeuf Catholic High School
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