Detail-oriented administrative professional with over six years of customer service and front-desk experience in fast-paced environments. Skilled in appointment scheduling appointments, managing confidential records, data entry, and providing exceptional client service. Strong communicator with excellent organizational skills and a passion for building a career in dental administration. Eager to learn dental software and contribute to a collaborative dental team.
Work History
Research Intern
5 Months
CHS Advisory | 01.2026 - 06.2026
Provided administrative support including scheduling, filing, and maintaining electronic databases.
Entered and updated confidential client and project records, ensuring accuracy and compliance.
Coordinated communications and assisted with unit administrative functions.
Front Desk Associate
3 Years 7 Months
Planet Fitness | 03.2022 - 10.2025
Greeted and assisted 100+ members and guests, family members and visitors.
Directing inquiries and scheduling appointments and managing member accounts.
Performed data entry and administrative support.
Supported scheduling of staff and meetings, contributing to smooth daily office operations.
Answered incoming phone calls and responded to member inquiries.
Maintained confidential member information.
Resolved customer concerns professionally.
Assisted customers with inquiries and resolved issues efficiently.
Sales Associate
6 Months
Nike | 10.2023 - 04.2024
Provided front-line support for customers in-person and over the phone, ensuring accurate information and professional interactions.
Assisted in coordinating schedules and team activities, maintaining efficiency in a busy environment.
Maintained accurate transaction and operational records, demonstrating attention to detail.
Supported new staff onboarding, clearly communicating procedures and ensuring consistency.
Assisted with ad hoc projects, including organizing materials and operational documentation.
Sales Associate
1 Year 2 Months
H&M | 10.2020 - 12.2021
Assisted customers in-person and over the phone, addressing inquiries and providing professional support.
Maintained accurate transaction records and documentation, ensuring attention to detail and compliance with store policies.
Coordinated with team members to manage daily operations, including scheduling, floor coverage, and merchandise organization.
Handled multiple tasks simultaneously in a fast-paced environment, demonstrating strong organizational and multitasking skills.
Supported new staff onboarding by communicating procedures and operational standards clearly.
Stock Associate
2 Years 10 Months
Schefflers | 03.2017 - 01.2020
Maintain accurate inventory records and support restocking documentation to ensure efficient operations.
Cashier
1 Year 5 Months
Tim Hortons | 08.2016 - 01.2018
Process high-volume transactions with accuracy while providing friendly and professional service.
CLINICAL RESEARCH COORDINATOR CHIEF/ TEACHER at Emergency Medicine Research Associates ProgramCLINICAL RESEARCH COORDINATOR CHIEF/ TEACHER at Emergency Medicine Research Associates Program