Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sara Gebrehiwet

Airdrie

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

15
15
years of professional experience

Work History

Retail Sales Associate

Bilen Boutique
09.2021 - 09.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.

Server

Bemnet Restaurant
04.2019 - 08.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Data Entry Clerk

Eritrean Immigration
03.2010 - 11.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.

Education

Graduate Certificate - Material Management

Hamamus
Eritrea
12.2009

Skills

  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Positive and professional
  • Calm Demeanor
  • Adaptable and Flexible

Languages

English
Limited Working

Timeline

Retail Sales Associate

Bilen Boutique
09.2021 - 09.2024

Server

Bemnet Restaurant
04.2019 - 08.2021

Data Entry Clerk

Eritrean Immigration
03.2010 - 11.2018

Graduate Certificate - Material Management

Hamamus
Sara Gebrehiwet