Overview
Work History
Education
Skills
Languages
Certification
Volunteer Experience
Timeline
Generic

Sara Ferros

Toronto,ON

Overview

6
6
years of professional experience
1
1
Certification

Work History

BAKER/CASHIER

Simit & Chai
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs, resulting in positive feedback from shoppers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Increased production efficiency through effective time management and multitasking during busy periods.

SALES REPRESENTATIVE

Karen’s Fine Jewellery
09.2022 - 04.2023
  • Delivered outstanding customer service, using Portuguese to assist non-English speaking customers.
  • Highlighted product features based on customer needs, boosting sales.
  • Built and maintained customer relationships to encourage repeat business.
  • Managed store upkeep, restocking, and worked with the team to enhance the customer experience.
  • Offered technical support to resolve customer issues quickly.

BAKERY CLERK

Sobeys Inc.
09.2019 - 05.2022
  • Performed daily opening and closing tasks, including cleaning, organizing, and restocking the bakery area.
  • Provided excellent customer service, greeting customers and responding to inquiries promptly, both in-person and over the phone.
  • Assisted customers with food ingredients, cake designs, and special orders based on preferences.
  • Followed strict food safety protocols to ensure compliance with health and safety standards, maintaining a safe working environment during the COVID-19 pandemic.
  • Adapted quickly to handle custom cake orders despite no prior training, addressing staffing shortages.

PRIVATE PIANO TEACHER

Piano With Sara
09.2019 - 08.2021
  • Taught private piano and music theory lessons, managing schedules, preparing materials, and tracking student progress.
  • Sourced sheet music, audio recordings, and videos to support assignments and learning.
  • Adjusted teaching methods to suit various student learning styles.
  • Built strong relationships with students and their families, ensuring clear communication about goals and progress.

Education

CERTIFICATE - BAKING AND PASTRY

Niagara College Canada
Niagara-on-the-Lake, ON
12.2023

Skills

  • Leadership & Management
  • Problem Solving
  • Cake Decorating
  • Customer Service
  • Time Management
  • Cooking and Baking
  • Media Representation & Interview Skills
  • Food safety and sanitation

Languages

English Native
Portuguese Native

Certification

Food Handler Certification, TrainCan Inc., 2023

Volunteer Experience

Various Roles: Member, Vice-Maestro, Maestro

Luso-Can Tuna, Toronto ON

May 2018- Present


  • Actively contribute to the group's success through performance, rehearsal participation, and instrument maintenance.
  • Represent the group at public events, media appearances, recruitment initiatives, and international music festivals.
  • As Vice-Maestro (March 2022 – April 2024), collaborated closely with the Maestro on artistic direction and took on leadership responsibilities in their absence. Also played a key role in organizing a 3-day international music festival in March 2024, overseeing rehearsals and event coordination.
  • As Maestro (April 2024 – Present), oversee the artistic and musical direction of the group, guiding rehearsals and performances. Also lead efforts to acquire performance opportunities, enhancing the group's visibility and engagement within the Luso-Canadian community and beyond.

Timeline

BAKER/CASHIER

Simit & Chai
09.2024 - Current

SALES REPRESENTATIVE

Karen’s Fine Jewellery
09.2022 - 04.2023

BAKERY CLERK

Sobeys Inc.
09.2019 - 05.2022

PRIVATE PIANO TEACHER

Piano With Sara
09.2019 - 08.2021

CERTIFICATE - BAKING AND PASTRY

Niagara College Canada

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Sara Ferros