Sara Fellers
Edmonton,AB
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Brand Ambassador
Mosaic
Edmonton, Alberta
10.2025 - Current
- Executed product demonstrations and promotional events to engage customers effectively.
- Cultivated strong relationships with target audiences and local businesses.
- Distributed marketing materials to enhance brand visibility and awareness.
- Gathered customer feedback to refine product offerings and services.
- Participated in training sessions to remain updated on new products and promotions.
- Promoted positive company image through exceptional customer service experiences.
- Engaged customers in conversations to provide comprehensive information about products and services.
Liquor Store Clerk
Real Canadian Liquor Store
Edmonton, Alberta
01.2021 - 10.2025
- Assisted customers with product selection and addressed inquiries effectively.
- Operated cash register, processing transactions efficiently and accurately.
- Maintained inventory levels and organized stock on shelves for optimal presentation.
- Ensured compliance with alcohol regulations and store policies during sales operations.
- Collaborated with team members to elevate overall customer service experience.
- Conducted engaging product displays and promoted special sales events successfully.
- Resolved customer complaints professionally, enhancing satisfaction and loyalty.
- Greeted customers upon entry, offering expert advice on available brands.
Bartender
Pub 99
Edmonton, Alberta
04.2017 - 04.2023
- Mixed and served cocktails and beverages to patrons efficiently.
- Maintained cleanliness and organization of bar area during service hours.
- Collaborated with kitchen staff to ensure timely delivery of food and drinks.
- Handled cash transactions and processed payments accurately at register.
- Trained new bartenders on drink recipes, equipment usage, and safety protocols.
- Managed inventory levels, restocked supplies, and ordered necessary products.
- Ensured compliance with health regulations and responsible alcohol service standards.
- Monitored guests' alcohol consumption to prevent over-intoxication or underage drinking.
Professional House Cleaner
coloniale cleaners
Beaumont, Alberta
01.2002 - 02.2018
- Executed thorough cleaning of residential properties using industry-standard products and tools.
- Ensured high cleanliness and organization standards through meticulous inspections of completed work.
- Adapted cleaning techniques based on diverse home layouts and specific client requests.
- Sanitized bathrooms, kitchens, and other germ-prone areas to promote hygiene.
- Vacuumed carpets, rugs, furniture, and drapes for a polished appearance.
- Followed safety protocols when handling hazardous materials during cleaning tasks.
- Interacted professionally with clients and guests to foster positive relationships.
- Performed detailed dusting, mopping, and surface polishing across all areas.
Skills
- Product demonstrations and brand promotion
- Customer engagement and relationship building
- Effective communication skills
- Time management strategies
- Positive guest interactions
- Professional appearance
- Food safety standards
- Customer service excellence
Certification
Pro Serve
Timeline
Brand Ambassador
Mosaic
10.2025 - Current
Liquor Store Clerk
Real Canadian Liquor Store
01.2021 - 10.2025
Bartender
Pub 99
04.2017 - 04.2023
Professional House Cleaner
coloniale cleaners
01.2002 - 02.2018