Summary
Overview
Work History
Skills
Certification
Timeline
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Sara Fellers

Edmonton,AB

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

24
24
years of professional experience
3
3
Certifications

Work History

Brand Ambassador

Mosaic
Edmonton, Alberta
10.2025 - Current
  • Executed product demonstrations and promotional events to engage customers effectively.
  • Cultivated strong relationships with target audiences and local businesses.
  • Distributed marketing materials to enhance brand visibility and awareness.
  • Gathered customer feedback to refine product offerings and services.
  • Participated in training sessions to remain updated on new products and promotions.
  • Promoted positive company image through exceptional customer service experiences.
  • Engaged customers in conversations to provide comprehensive information about products and services.

Liquor Store Clerk

Real Canadian Liquor Store
Edmonton, Alberta
01.2021 - 10.2025
  • Assisted customers with product selection and addressed inquiries effectively.
  • Operated cash register, processing transactions efficiently and accurately.
  • Maintained inventory levels and organized stock on shelves for optimal presentation.
  • Ensured compliance with alcohol regulations and store policies during sales operations.
  • Collaborated with team members to elevate overall customer service experience.
  • Conducted engaging product displays and promoted special sales events successfully.
  • Resolved customer complaints professionally, enhancing satisfaction and loyalty.
  • Greeted customers upon entry, offering expert advice on available brands.

Bartender

Pub 99
Edmonton, Alberta
04.2017 - 04.2023
  • Mixed and served cocktails and beverages to patrons efficiently.
  • Maintained cleanliness and organization of bar area during service hours.
  • Collaborated with kitchen staff to ensure timely delivery of food and drinks.
  • Handled cash transactions and processed payments accurately at register.
  • Trained new bartenders on drink recipes, equipment usage, and safety protocols.
  • Managed inventory levels, restocked supplies, and ordered necessary products.
  • Ensured compliance with health regulations and responsible alcohol service standards.
  • Monitored guests' alcohol consumption to prevent over-intoxication or underage drinking.

Professional House Cleaner

coloniale cleaners
Beaumont, Alberta
01.2002 - 02.2018
  • Executed thorough cleaning of residential properties using industry-standard products and tools.
  • Ensured high cleanliness and organization standards through meticulous inspections of completed work.
  • Adapted cleaning techniques based on diverse home layouts and specific client requests.
  • Sanitized bathrooms, kitchens, and other germ-prone areas to promote hygiene.
  • Vacuumed carpets, rugs, furniture, and drapes for a polished appearance.
  • Followed safety protocols when handling hazardous materials during cleaning tasks.
  • Interacted professionally with clients and guests to foster positive relationships.
  • Performed detailed dusting, mopping, and surface polishing across all areas.

Skills

  • Product demonstrations and brand promotion
  • Customer engagement and relationship building
  • Effective communication skills
  • Time management strategies
  • Positive guest interactions
  • Professional appearance
  • Food safety standards
  • Customer service excellence

Certification

Pro Serve

Timeline

Brand Ambassador

Mosaic
10.2025 - Current

Liquor Store Clerk

Real Canadian Liquor Store
01.2021 - 10.2025

Bartender

Pub 99
04.2017 - 04.2023

Professional House Cleaner

coloniale cleaners
01.2002 - 02.2018
Sara Fellers