Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
17
17
years of professional experience
Work History
Bartender
Luxe nightclub
Chilliwack, BC
02.2024 - 06.2024
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Completed regular bar inventories and daily requisition sheets.
Checked identification of guests to verify age requirements for alcohol purchase.
Planned and coordinated special events to boost customer numbers and profits.
Upsold customers from shelf to premium brands to help boost sales.
Greeted customers and provided excellent customer service.
Retail Store Manager
Sirens
Abbotsford & Chilliwack , BC
08.2007 - 04.2011
Executed merchandising strategies to support store sales growth.
Connected with customers to provide assistance and collect feedback to optimize operations.
Organized and updated schedules to optimize coverage for expected customer demands.
Supervised cash drawer balances and deposits of store receipts.
Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
Hired and trained positive, enthusiastic employees to boost talents of retail team.
Prevented store losses using awareness and attention to detail to detect gaps for corrective action.