Sara Desilva
Bowden
Summary
Dynamic Office Manager at Vision Truck Lines Inc. with a proven track record in enhancing operational efficiency and customer satisfaction. Expert in financial reporting and account reconciliation, I successfully reduced collection time for outstanding invoices. Adept at employee training and fostering a collaborative work environment, I ensure compliance and confidentiality in all processes.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
17
17
years of professional experience
Work History
Office Manager
Vision Truck Lines Inc.
06.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Transportation Administrator
CWC Energy Services Corp.
10.2013 - 06.2018
- Facilitated training programs for new hires, fostering a knowledgeable workforce capable of handling complex logistical challenges.
- Developed detailed reports on transportation metrics, providing valuable insights for decision-making purposes.
- Organized and updated transportation records, ensuring accurate documentation for compliance purposes.
- Oversaw fleet maintenance activities to ensure proper operation of vehicles, minimizing downtime due to mechanical issues.
- Conducted regular audits of transportation procedures, identifying areas for improvement and implementing necessary changes to maintain high performance standards.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
Safety Administrator (Maternity Position)
Husky Energy
10.2012 - 10.2013
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
- Promoted a culture of accountability for safety among all employees, leading to increased ownership and commitment to maintaining a safe working environment.
- Ensured compliance with OSHA regulations through timely inspections and accurate recordkeeping.
- Organized regular meetings with department heads to discuss ongoing safety concerns and brainstorm potential solutions together as a team.
- Conducted regular audits of safety practices, identifying areas for improvement and implementing necessary changes.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
Weed Inspector (Seasonal Position)
Red Deer County
03.2012 - 10.2012
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Upheld codes and regulations governing materials, processes, and procedures.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Collaborated with team members for efficient completion of large-scale weed control projects.
- Completed tasks in a timely manner, adhering to strict project schedules and deadlines.
- Enhanced overall plant health by identifying and targeting specific invasive species for removal.
- Safeguarded the well-being of both humans and wildlife during treatment applications by adhering to strict safety guidelines.
Herbicide Applicator /Weed Inspector
Pioneer Vegetation
03.2010 - 10.2011
- Provided training to new team members on safe and effective application techniques.
- Coordinated with other applicators for large-scale projects, ensuring consistent results across properties.
- Collaborated with landowners for customized treatment plans, addressing specific needs and concerns.
- Enabled cost-effective treatments by accurately calculating required materials for each project.
- Conducted regular equipment maintenance to ensure optimal performance in herbicide applications.
- Enhanced vegetation management by applying herbicides to targeted areas.
Administrative Assistant
Alberta Environmental and Sustainable Resources
09.2008 - 06.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of Commerce (B.Com.) - Human Resources Management
Athabasca University
Athabasca, AB01-2028
College Diploma - Land And Water Resources
Olds College
Olds, AB06-2012
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Document management
- Clerical support
- Account reconciliation
- Credit and collections
- Inventory control
- Human resources
- Staff hiring
- Conflict management
- Employee training
- Documentation and control
- Financial reporting
- Financial accounting
Timeline
Office Manager
Vision Truck Lines Inc.
06.2018 - Current
Transportation Administrator
CWC Energy Services Corp.
10.2013 - 06.2018
Safety Administrator (Maternity Position)
Husky Energy
10.2012 - 10.2013
Weed Inspector (Seasonal Position)
Red Deer County
03.2012 - 10.2012
Herbicide Applicator /Weed Inspector
Pioneer Vegetation
03.2010 - 10.2011
Administrative Assistant
Alberta Environmental and Sustainable Resources
09.2008 - 06.2010
Bachelor of Commerce (B.Com.) - Human Resources Management
Athabasca University
College Diploma - Land And Water Resources
Olds College
Similar Profiles
Taylor JohnsonTaylor Johnson
Office Associate at W-M Johnson Truck LinesOffice Associate at W-M Johnson Truck Lines
Paul FinfrockPaul Finfrock
Owner at Come And Take It Truck Lines, LLCOwner at Come And Take It Truck Lines, LLC
Caleb ParrCaleb Parr
Truck Driver at Melton Truck LinesTruck Driver at Melton Truck Lines
Tianze LiTianze Li
Mechanical Engineer Intern at Century Engineering LtdMechanical Engineer Intern at Century Engineering Ltd
Robert L. E. LennoxRobert L. E. Lennox
Kitchen/ Overnights/Maintenance/Day Kitchen at Mcdonald's Lethbridge , Coaldale, Canmore,Kitchen/ Overnights/Maintenance/Day Kitchen at Mcdonald's Lethbridge , Coaldale, Canmore,