Summary
Overview
Work History
Education
Skills
First Aide Certificate
Timeline
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Sara Cimarno

Sara Cimarno

Ste Rose Du Lac

Summary

Professional food industry leader with extensive experience in meat department operations. Proven track record of optimizing inventory, ensuring quality standards, and enhancing customer satisfaction. Strong focus on team collaboration, flexible response to changing needs, and achieving results. Skilled in staff training, vendor relations, and regulatory compliance. Reliable and adaptable, consistently driving performance improvements and operational efficiency.

Overview

6
6
years of professional experience

Work History

Housekeeping

PMH Ste Rose Hospital
08.2024 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.

Customer Service Representative

CIBC
12.2023 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.

Meat Manager/ Bakery Manager

IGA
07.2019 - 09.2022
  • Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
  • Reduced waste costs by implementing effective inventory management and rotation systems.
  • Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
  • Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
  • Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
  • Completed inventory counts, reordered stock, and removed expired items from supply.

Education

GED -

Stratford Career Institute
Québec, QC
12-2010

Skills

  • Daily housekeeping
  • Team leadership
  • Time management
  • Staff management

First Aide Certificate

I have my First & CPR/AED Level A certificate It will expire on October 23 2026 

Timeline

Housekeeping

PMH Ste Rose Hospital
08.2024 - Current

Customer Service Representative

CIBC
12.2023 - 09.2024

Meat Manager/ Bakery Manager

IGA
07.2019 - 09.2022

GED -

Stratford Career Institute
Sara Cimarno