SARA CARREIRO

• (Summer Job)
• Provided responsive assistance to customer inquiries via phone, ensuring clear communication, and excellent service.
• Supported management of staff scheduling, supervision, and payroll processing.
• Delivered safety briefings and operational instructions for motorized watercraft to customers.
• Monitored on-water activities to uphold safety standards, and respond promptly to any issues.
• Managed cash handling, payment processing, and daily reconciliation of transactions.
• Coordinated transportation between operational locations to meet business needs.

SEASONAL

• Delivered exceptional customer survive at checkout by efficiently processing transactions, returns, and exchanges while maintaining a friendly and professional demeanor
• Assisted customers on the sales floor by providing product knowledge, personalized recommendations and locating in-store and online inventory
• resolved customer concerns quickly and professionally to enhance merchandising and loyalty
• Supported store operations by receiving, unpacking, and processing shipments, ensuring timely stocking, and adherence to visual merchandising standards.

• Greeting guests and seating them accordingly.
• Answer calls, take reservations, and bookings.
• Minding tables, executing orders, dessert service.
• Assist servers with customer service, and ensure guests are looked after.
• Assist with the table and cutlery cleanup after the completion of meals.

• Engage in sales activities and build relationships with customers, including recommending products, plans, and installation services.
• Maintain shelves stocked and correctly displayed, inform customers about pricing, options, and order status, and coordinate successful completion of orders and projects.
• Resolve customer issues, return damaged items, and enter new orders.
• Provide excellent customer service through the daily execution of Winners Canada customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise.
• Maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks.
• Complete all other duties as assigned.