SARA BRADFORD

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• Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
• Utilized skills in boarding, jet bridge driving, and ticketing to ensure smooth departures of flights and excellent customer satisfaction.

• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Implemented innovative teaching techniques to engage students and promote critical thinking skills.
• Promoted a positive classroom environment by establishing clear expectations and fostering open communication between students and teacher.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

• Prepare homes for sales listing, including coordinating repairs, inspections, and staging
• Write contracts as required by the California Bureau of Real Estate
• Communicate with clients during sales and escrow period
• Coordinate with all stakeholders during sales including agents, escrow and title officers, lenders, and inspectors

• Taught grades 6-8 at Sun Valley Middle School
• Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
• Prepare for assigned classes and show written evidence of preparation upon request of immediate supervisors.
• Plan and supervise class projects, field trips, visits by guest speakers or other experiential activities, and guide students in learning from such activities.
• Meet with other professionals to discuss individual students' needs and progress.
• Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.

• Seasonal job (may-September)
• Explain safety procedures to customers, including emergency equipment and directions
• Guide boatloads of 4-8 passengers through Class III-IV whitewater
• Prepare, maintain, and inventory equipment
• Coordinate and serve meals for passengers on two-day rafting trips