Sara Bhullar

Centre de réadaptation MAB-Mackay Rehabilitation

Department: Centre de Jour Program & SAT-DHH

• Clientele: Heard of hearing and visually impaired users
• Designed and facilitated daily groups (15-20 people), programs and/or individual activities to promote inclusivity and engagement
• Restructured program workflows to improve effectiveness
• Provided proactive emotional support to users during stressful situations
• Referred users to additional resources for various needs
• Delivered in-home and remote support for clients with hearing disabilities
• Educated users on adaptive technology and reduced fear of new devices
• Independently managed scheduling and ensured timely service delivery

Program: Centre De Jour

• Supported legally blind and visually impaired clients through daily check-in calls to ensure well-being
• About 20 phone calls a day
• Facilitated group calls, phone calls, and activities to promote social interaction and community engagement
• Provided support during home visits to enhance clients' daily living
• Conducted computer training sessions for Zoom, email, and essential applications, fostering technological independence

Supported individuals with intellectual disabilities, autism, and psychopathological disorders by providing customized care plans and assistance tailored to their specific needs

• Supervised clients during recess, ensuring safety and inclusivity
• Provided class activity support and coordinated seasonal programs
• Lead 1-1 sessions to promote client-centered goal, personal growth and skill development

• Provided personalized home-based care for clients with ASD and ADHD
• Help client develop coping strategies and distributed emotional regulation resources
• Designed and maintained structured schedules for improved predictability