Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certifications
Timeline
Generic

Sara Baluk

Caledonia,ON

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about the establishments skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

9
9
years of professional experience

Work History

Food Delivery Driver

Feastify
Caledonia, ON
12.2022 - Current
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Documented time of delivery to record completion of order.
  • Collected tips from customers through hands-free electronic methods.
  • Recorded weekly hours and mileage for accurate payment.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.

Administrative Assistant

JSS Irrigation Management
Stoney Creek, ON
09.2021 - 11.2022
  • Maintained accurate department and customer records.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Responded effectively to sensitive inquiries or complaints.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Processed financial documents, contracts, expense reports and invoices.
  • Generated office correspondence and reports.
  • Ordered materials, organized workspaces, answered emails and made phone calls.

Financial Services Representative

Ezcorp/CashMax
Brantford, ON
03.2019 - 09.2020
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Handled all delegated tasks, including costumer follow up's, payment reminder's and collection calls.
  • Collaborated with others to discuss new customer promotion opportunities.

Sales Associate

Payless Shoe Source
Brantford, ON
11.2015 - 03.2019
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Prepared cash deposits up to $1000.00 with zero discrepancies.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed footwear items and checking inventory for items at other locations.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.

Education

Medical And Advanced Esthetics Diploma - Esthetics

National Institute Of Esthetics
Ancaster
04.2010

High School Diploma -

McKinnon Park Secondary School
Caledonia
07.2008

Skills

  • Organization
  • Problem resolution
  • Phone call answering
  • Multitasking and prioritization
  • Data entry
  • Customer relations
  • Planning and coordination
  • Excel spreadsheets
  • Multi-line phone systems
  • Customer service
  • Appointment scheduling
  • Dedicated team player
  • Relationship development
  • Meticulous attention to detail

Volunteer Experience

  • Canada Post - Santa letters

Certifications

  • Certified in standard first aid and CPR/AED level C

Timeline

Food Delivery Driver

Feastify
12.2022 - Current

Administrative Assistant

JSS Irrigation Management
09.2021 - 11.2022

Financial Services Representative

Ezcorp/CashMax
03.2019 - 09.2020

Sales Associate

Payless Shoe Source
11.2015 - 03.2019

Medical And Advanced Esthetics Diploma - Esthetics

National Institute Of Esthetics

High School Diploma -

McKinnon Park Secondary School

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Sara Baluk