Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Sara Ballester

Tustin

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

10
10
years of professional experience

Work History

Office Manager

Vision Performance Optometric Center
09.2024 - 01.2025
  • Managed daily office operations, ensuring efficient workflow and patient satisfaction.
  • Coordinated appointment scheduling, optimizing staff and resource allocation.
  • Assisted in maintaining accurate patient records using electronic health record systems.

Executive Administrative Assistant

Tustin Chamber of Commerce
09.2022 - 12.2023
  • Prepared detailed reports and presentations, utilizing advanced software tools for enhanced clarity.
  • Managed executive schedules, prioritizing appointments and meetings to optimize time efficiency.
  • Assisted in planning company events, overseeing logistics to ensure successful execution of objectives.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.

Onboarding Specialist

DDI
10.2020 - 04.2022
  • Facilitated onboarding processes for new employees, ensuring seamless integration into company culture.
  • Collaborated with cross-functional teams to streamline onboarding workflows and improve efficiency.
  • Utilized HR software to track onboarding progress, ensuring timely completion of all necessary documentation.

Billing Specialist

VFS Fire & Security
10.2019 - 06.2020
  • Processed and verified billing statements for accuracy and compliance with company policies.
  • Managed customer inquiries regarding billing discrepancies and resolved issues efficiently.
  • Utilized invoicing software to generate and distribute invoices in a timely manner.
  • Collaborated with cross-functional teams to streamline billing processes and improve efficiency.

Executive Administrative Assistant

VFS Fire & Security
06.2018 - 10.2018
  • Coordinated travel arrangements, ensuring compliance with company policies and budget constraints.
  • Communicated effectively with internal teams and external stakeholders to facilitate project updates and inquiries.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.

Submittal Coordinator/ Department Lead/ Operations Admin Assistant

IMR Service
04.2015 - 04.2018
  • Assisted in the development and implementation of operational procedures to enhance efficiency.
  • Managed communication between team members and stakeholders, facilitating collaboration on key initiatives.
  • Organized training sessions for new employees, promoting knowledge sharing and skill development.
  • Prepared detailed reports on project progress and outcomes for senior management review.
  • Supported budget tracking activities by monitoring expenditures and identifying cost-saving opportunities.
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Education

High School Diploma -

Foothill High School
Santa Ana, CA

General Education - undefined

Rancho Santiago College
Orange, CA

Medical Assistant Certification - undefined

Everest College
08.2008

Skills

  • Developed skill and competence in many clerical procedures, including:
  • Typing
  • Filing
  • Answering Phones
  • Payroll Accounting /Data Entry
  • Keeping Records
  • Mail handling
  • Clerical support
  • Payroll and budgeting
  • Distributing Mail
  • Pulling Data from Excel sheets for monthly reports for upper management
  • Overseeing office operations-payroll, timesheets and office supplies
  • Department lead- providing support to staff in department
  • Quality Assurance- run multiple reports to ensure the accuracy of data and deadlines are met
  • Creating a template with all instructions how to create reports for future training purposes
  • Client Communication- keep in communication with clients to answer all their questions and provide updates
  • Billing- creating invoices and sending to clients
  • Onboarding procedure: running background checks
  • Recruitment: Placing ads and follow up to meet request of employees from client
  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Bookkeeping
  • Document management

Availability

  • I am ready, available and willing to start work immediately
  • References will be made readily available upon request
  • Thank you for your kind consideration of my qualifications

Timeline

Office Manager

Vision Performance Optometric Center
09.2024 - 01.2025

Executive Administrative Assistant

Tustin Chamber of Commerce
09.2022 - 12.2023

Onboarding Specialist

DDI
10.2020 - 04.2022

Billing Specialist

VFS Fire & Security
10.2019 - 06.2020

Executive Administrative Assistant

VFS Fire & Security
06.2018 - 10.2018

Submittal Coordinator/ Department Lead/ Operations Admin Assistant

IMR Service
04.2015 - 04.2018

General Education - undefined

Rancho Santiago College

Medical Assistant Certification - undefined

Everest College

High School Diploma -

Foothill High School

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Sara Ballester