Sara Azamigogarchin
Vancouver,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Admin Assistant
Sprott Shaw college
12.2022 - Current
- Manage over 50 customers calls per day.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Arranged rapid office equipment repair and maintenance with vendors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Student Service Administrator
Trinity Western University
09.2021 - 12.2022
- Answering and Directing Calls
- Organizing and scheduling appointments
- Helping students to request ID card, MSP, and so on
- Set up rooms, greeted guests, helped with check-in, and clean up for program events
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
Teacher Assitant
Center Services, Trinity Western University
01.2021 - 01.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Recorded grades for coursework and tests in online reporting system.
Business Analyst & Product Owner
Financial institution/Dotin
01.2006 - 01.2019
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Evaluated trends to understand competitive environments and assess current strategies.
- Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
- Built and harmonized operations reports for team leaders, senior managers and executives, supervising automation of reports and data sources to eliminate errors.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
Education
MBA - Business Administration
Trinity Western University
Langley, BC12.2022
Bachelor of Arts - History
Alzahra
Iran11.2006
Skills
- Microsoft Dynamics
- Microsoft Windows
- Customer Service
- Time Management
- Operations Analysis
- Class Coordination
- Classroom Supervision
- Data Entry Documentation
- Student Support Services
- Administration and management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Admin Assistant
Sprott Shaw college
12.2022 - Current
Student Service Administrator
Trinity Western University
09.2021 - 12.2022
Teacher Assitant
Center Services, Trinity Western University
01.2021 - 01.2022
Business Analyst & Product Owner
Financial institution/Dotin
01.2006 - 01.2019
MBA - Business Administration
Trinity Western University
Bachelor of Arts - History
Alzahra
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