Summary
Overview
Work History
Skills
Websites
Education
Volunteer Experience
References
Timeline
Generic
Sara Arbabian

Sara Arbabian

Saskatoon,SK

Summary

Economist with a Master's in Economics and a background as a Junior SAP Financial Consultant and Customer Experience Associate at TD Bank. I excel in economic research, data analysis, and financial modeling, showcasing strong analytical skills. Excited about the opportunity to contribute my expertise to the Market Design team at the Alberta Electric System Operator, bringing a proven track record in market analysis and efficiency considerations gained through dynamic experiences.

Overview

3
3
years of professional experience

Work History

Customer Experience Associate

TD Bank
02.2023 - Current
  • Communicating warmly with customer to resolve their problem or doing their transaction by asking open up questions resulted in 95% customer satisfaction
  • Process financial transactions
  • Provide customer service
  • Maintained up-to-date knowledge of product and service changes.
  • Implementing opening and closing Process
  • Receiving an appreciation for my contributions to the team from my manager at TD Bank. This recognition not only reflects my efforts in enhancing team performance but also underscores my commitment to organizational goals.

Server

Marquis Hall
06.2022 - 10.2023
  • Supported needs of 30 to 200 person wait staff who attended to specific needs of countless customers on each event for Marquis Hall with social relevancy and intentionality.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Teacher Assistant

The University of Saskatchewan
01.2022 - 05.2023

Sales Associate

Suzy Shier
06.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Prepared merchandise for sales floor by pricing or tagging
  • Solved customer challenges by offering relevant products and services

Junior SAP Financial Consultant

Sabke Zendegie Khalagh
10.2020 - 06.2021
  • Analyzing the structure of the retail company, Designing the new system based on ERP, Analyzing the chart of accounts, Data migration, Preparing tutoring documentation, Tutoring the newly designed system to the staff, Supporting the system after running the software, Working in a group and individually, Reporting to project manager
  • Implementing the ERP system successfully over 250 stores and warehouses across the country.

Junior Accountant

Chatr Bam Ayegh
01.2016 - 01.2018
  • Performing Accounts Payable Function, Performing Accounts Receivable Function, Fixed Asset Accounting, Inventory Accounting
  • No missing deadlines for the seasonal and fiscal reports.

Skills

  • Strong background in conducting economic research, analyzing data, and financial modeling to explain and forecast economic behavior
  • Experienced in specific areas of economic specialization such as energy economics and finance
  • Proven ability to work under tight deadlines in a fast-paced environment
  • Strong ability to present in detail
  • Proven ability to quickly learn and adapt to new systems, software, and processes
  • Highly proficient in Excel and PowerPoint
  • Market Monitoring
  • Research and Data Collection
  • Analytical Thinking

Education

  • Master of Arts in Economics- Arts and Science, 09/2021 - 05/2023

The University of Saskatchewan, Saskatoon, SK

Project: Statistics Canada's Population Projections Are Inaccurate

  • Master's degree in Financial Management, 09/2015 - 09/2018

 Azad University, Science and Research Branch, Tehran, Iran

 Project: The Relationship between Deviation from Target Capital Adequacy Ratio and Bankruptcy Probability of Banks Listed on the Tehran Stock  Exchange

  • Bachelor's degree in Theoretical Economics, 09/2011 - 07/2015,

 Azad University, South-Tehran Branch, Iran

 Project: The effect of stagflation on housing prices in Iran

Volunteer Experience

  • Tutoring labor Children in an NGO in Iran: Society of Students Against Poverty, 2015 - 2016, Iran
  • Head of the education department in the NGO, 2016 - 2017
  • Executive manager in the NGO, 2017 - 2019

References

Professor Eric Howe, eric.howe@mail.usask.ca Professor Joel Bruneau, Joel.bruneau@mail.usask.ca

Timeline

Customer Experience Associate

TD Bank
02.2023 - Current

Server

Marquis Hall
06.2022 - 10.2023

Sales Associate

Suzy Shier
06.2022 - 08.2022

Teacher Assistant

The University of Saskatchewan
01.2022 - 05.2023

Junior SAP Financial Consultant

Sabke Zendegie Khalagh
10.2020 - 06.2021

Junior Accountant

Chatr Bam Ayegh
01.2016 - 01.2018
Sara Arbabian