Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sara Alobidat

Ottawa

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and writtring seamless coordination and support within dynamic environment. Known for reliability and ability to meet evolving business needs.

Professional administrative specialist with strong organizational skills and proven track record in managing office operations. Effective leader with focus on team collaboration, adaptability, and achieving consistent results. Skilled in project management, scheduling, and communication, ensuring seamless coordination and support within dynamic environment. Known for reliability and ability to meet evolving business needs.

Overview

13
13
years of professional experience

Work History

Administrative Lead

360 ConcussionCare Clinic
06.2024 - Current
  • Improved office efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Enhanced team productivity through effective delegation of tasks and close monitoring of progress.
  • Maintained a high level of confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
  • Managed budgets and expenses, ensuring the allocation of resources was optimized for maximum efficiency.
  • Adapted quickly to changing priorities while maintaining high levels of organization under pressure.
  • Coordinated travel arrangements for executives including itinerary planning and expense reporting.

Office Administration Assistant

Flexible Accounting & Tax Services Inc
09.2021 - 04.2024
  • Greeted visitors at reception, answering questions and providing direction
  • Fielded incoming calls and took detailed messages
  • Maintained confidentiality and discretion working with sensitive material
  • Shredded older files and confidential information to reduce security risks
  • Assisted staff with resources and paperwork to complete assignments
  • Prepared letters, invoices and contract language to correspond with clients and vendors
  • Navigated highly stressful situations with ease to support office workflow
  • Scanned, indexed and stored records to manage filing system
  • Handled high volume of incoming calls to successfully manage inquiries
  • Entered data into spreadsheets or databases for record keeping purposes
  • Managed inventory of office supplies and placed orders when needed
  • Assisted in organizing company events and meetings
  • Monitored deadlines and communicated progress updates to relevant parties
  • Maintained accurate filing systems for both physical and digital files
  • Ensured confidentiality of sensitive information handled within office environment
  • Processed invoices for payment by ensuring accuracy of information and obtaining approvals from supervisors

Site Administrator

Alliance Employment Group
05.2021 - 08.2021
  • Led and contributed to site committee and staff meetings
  • Managed daily site responsibilities, including financial performance and logistics coordination
  • Coordinated and verified completion of training for on-site and remote team members
  • Addressed any delays or setbacks immediately by adjusting schedules or assigning additional resources as needed
  • Oversaw construction activities to ensure adherence to safety guidelines and regulations
  • Conducted regular site visits to monitor progress, address issues, and provide support to team members
  • Held weekly safety meetings and enforced participation

Office Administrator

La Vie Executive Health Care Center
12.2019 - 08.2020
  • Scheduled and coordinated meetings and conferences for associates
  • Scheduled appointments and managed calendars for multiple executives
  • Reviewed and improved administrative systems, policies and procedures
  • Greeted walk-in customers and provided excellent customer service
  • Answered internal and external office phone calls
  • Maintained office supply inventory levels by regularly researching competitive pricing from suppliers
  • Oversaw facility maintenance tasks to provide clean, organized, and safe work environment
  • Managed daily office operations and streamlined workflow processes
  • Managed daily workloads by organizing schedules and delegating tasks

Assistant Store Manager

Globo shoes
09.2019 - 01.2020
  • Rotated products following seasonal trends and styles according to company strategy
  • Collaborated with store manager to meet revenue goals
  • Supervised and disciplined employees to reach performance targets
  • Inspired team members to drive performance, collaboration and teamwork
  • Ran promotions and in-store events to increase sales
  • Trained staff in customer service, merchandising and security monitoring
  • Collaborated with Store Manager in planning and implementing marketing campaigns
  • Maintained visual merchandising standards by updating displays regularly
  • Assisted in developing sales strategies to increase profitability and store performance
  • Managed daily store operations to ensure smooth functioning and customer satisfaction
  • Monitored sales floor activity to identify opportunities for improvement or areas requiring attention

ASSISTANT/RECEPTIONIST

ELMVALE OPTOMTERY
01.2018 - 12.2019
  • Sorted and distributed incoming mail and coordinated pickups for outgoing parcels
  • Routed messages, coordinated appointments and directed personnel to various departments
  • Greeted incoming guests and directed individuals to appropriate personnel
  • Directed numerous calls per day to appropriate recipients using multi-line system
  • Coordinated office cleaning and lobby organization for office and meeting areas
  • Anticipated guest needs, delivering exceptional customer service to exceed expectations
  • Answered questions regarding company pricing and policies
  • Treated visitors with friendly, approachable attitude
  • Maintained clean and orderly reception area, including seating and reading materials
  • Managed office supply inventory by regularly checking stock levels and ordering new supplies
  • Coordinated deliveries and pickups of packages or documents for office

N-STORE VISUAL MERCHANDISER

HEY- HOLDER
08.2016 - 09.2017
  • Elevated visual presentations across lines by incorporating new trends and techniques
  • Led consistent visual merchandising operations by developing and implementing consistent standards
  • Created and maintained inspiring presentations with proactive adjustments to visual sets and expert solutions to merchandising issues
  • Developed seasonal promotions and window displays to attract customers during peak shopping periods
  • Trained new employees on visual merchandising techniques and best practices
  • Maintained clean, organized, and visually appealing store environments
  • Delivered on visual merchandising objectives with expert management of guest engagement, in-store events and special promotions
  • Adhered to company branding guidelines while still exercising creativity in overall design approach
  • Photographed store displays for use in marketing materials or social media campaigns

SALES ASSOCIATE

LAURA
09.2014 - 09.2017
  • Resolved customer concerns using strong communication and conflict management skills
  • Delivered consistent service to develop customer base
  • Handled issues professionally to company standards
  • Processed payments quickly to keep customer flow moving
  • Created great customer experiences with personalized sales support
  • Adapted to changing priorities and unexpected situations with calm demeanor
  • Rotated stock using clearance markdowns and special sales promotions
  • Assisted customers with sales and service needs
  • Demonstrated selling experience in fast-paced, service-oriented retail setting
  • Supported team with receiving, pricing and merchandising

SERVICE COORDINATOR

LAURA
09.2014 - 08.2016
  • Replenished floor stock and processed shipments to ensure product availability for customers
  • Guided customers in choosing items that reflected personal style and shape
  • Operated a cash register to process cash, check and credit card transactions
  • Placed special orders and called other stores to find desired items
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
  • Computed sales prices, total purchases and processed payments
  • Assessed customer needs and responded to questions
  • Provided professional and courteous service at all times
  • Worked overtime shifts during busy periods

Seasonal Sales Merchandising

FLURRIES SHEEPSKIN
12.2013 - 02.2014
  • Managing products and stocks, pricing
  • Described merchandise and explain operation of merchandise to customers
  • Cleaned and straightened work area

CASHIER

SHAWARMA HOUSE
02.2012 - 02.2013
  • Recorded customer orders and repeated them back in a clear, understandable manner
  • Quickly and efficiently processed payments and made accurate change
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps
  • Packaged menu items into bags or trays and placed drink orders into carriers

Education

High School Diploma -

All Saints Catholic High School

Diploma - Business Management and Entrepreneurship

Algonquin College

Skills

  • Calendar Management
  • Proofreading
  • Meeting planning
  • Microsoft Office proficiency
  • Organizational skills
  • Attention to detail
  • Administrative support
  • Written communication
  • Verbal Communication
  • Inventory management
  • Scheduling appointments
  • Filing systems
  • Document Preparation
  • Multitasking
  • Time management
  • Record keeping
  • Customer service
  • Problem-solving abilities
  • File Maintenance
  • Mail handling
  • Office Administration
  • Organizational leadership
  • Office administration
  • Document management
  • Calendar management

Languages

Arabic

Timeline

Administrative Lead

360 ConcussionCare Clinic
06.2024 - Current

Office Administration Assistant

Flexible Accounting & Tax Services Inc
09.2021 - 04.2024

Site Administrator

Alliance Employment Group
05.2021 - 08.2021

Office Administrator

La Vie Executive Health Care Center
12.2019 - 08.2020

Assistant Store Manager

Globo shoes
09.2019 - 01.2020

ASSISTANT/RECEPTIONIST

ELMVALE OPTOMTERY
01.2018 - 12.2019

N-STORE VISUAL MERCHANDISER

HEY- HOLDER
08.2016 - 09.2017

SALES ASSOCIATE

LAURA
09.2014 - 09.2017

SERVICE COORDINATOR

LAURA
09.2014 - 08.2016

Seasonal Sales Merchandising

FLURRIES SHEEPSKIN
12.2013 - 02.2014

CASHIER

SHAWARMA HOUSE
02.2012 - 02.2013

Diploma - Business Management and Entrepreneurship

Algonquin College

High School Diploma -

All Saints Catholic High School
Sara Alobidat