Sara Alhamrah
Milton,ON
Summary
Results-driven dental professional with over 10 years of combined experience in dental hygiene, client servicing, and marketing communications. Proven ability to build and maintain long-term business relationships, manage educational initiatives, and contribute to strategic sales-focused campaigns. Adept at bridging clinical knowledge with business development to drive customer engagement and promote high-quality oral health solutions. Fluent in English and Arabic. Seeking to contribute to a customer-focused sales team in the healthcare or dental sector.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Southview Dental
Milton, Canada
12.2022 - Current
- Delivered high-quality preventative dental care and enhanced patient retention through personalized service and trust-building.
- Partnered with marketing to develop digital content promoting oral health, contributing to brand positioning and patient outreach.
- Played a key role in wellness initiatives and educational events, strengthening clinic’s community presence and visibility.
- Liaised with local organizations to coordinate oral health awareness events, enhancing public trust and recognition.
Dental Hygienist
Alliance Dental Clinic
Milton, Canada
06.2020 - 11.2022
- Educated patients on treatment options and product use, effectively promoting clinic-endorsed oral care solutions.
- Helped boost patient satisfaction and loyalty through clear communication and tailored treatment recommendations.
- Supported internal processes and product stocking aligned with patient care strategy.
Receptionist / Office Assistant
Alliance Dental Clinic
Milton, Canada
02.2020 - 03.2020
- Delivered outstanding front-office service and maintained productive patient communication channels.
- Managed billing, scheduling, and follow-ups—ensuring customer satisfaction and seamless operations.
Account Manager (Debt Recovery)
UpLevel
Stratford, Canada
04.2017 - 03.2018
- Managed a portfolio of debtor accounts; met and exceeded recovery targets through strategic negotiation and persuasive communication.
- Developed skills in high-stakes conversations and client relationship recovery—transferable to sales pipeline management.
PR & Marketing Communications Manager
Emblem
Dubai, UAE
01.2014 - 03.2016
- Spearheaded brand positioning campaigns for 14+ clients with a focus on healthcare and consumer products.
- Negotiated contracts and partnerships with media vendors and influencers to secure brand visibility.
- Organized large-scale client events, contributing to lead generation and stakeholder engagement.
Senior Communications Executive
MSL Group
Dubai, UAE
01.2009 - 12.2013
- Managed public relations campaigns for Procter & Gamble brands and healthcare clients (including Sensodyne and 3M).
- Developed persuasive content and coordinated media outreach to influence customer perception and drive brand loyalty.
- Budgeted and tracked campaign effectiveness; liaised with sales teams to align communications with product goals.
Education
Diploma - Dental Hygiene
Canadian Academy of Dental Health and Community Sciences
Mississauga, ON01.2020
Bachelor’s Degree - Biotechnology
Al Nahrain University
Baghdad, Iraq01.2006
Skills
- Relationship Management & Customer Service
- B2B Communication & Client Retention
- Oral Health Product Knowledge
- Patient & Client Education
- Cross-Functional Collaboration
- Negotiation & Influencing Skills
- Sales Enablement & Outreach Support
- Event Planning & Campaign Execution
Certification
Google Digital Marketing & E-Commerce, 2024 – Coursera (Foundations)
Languages
English (Fluent), Arabic (Fluent)
Volunteer Experience
Peel District School Board – Welcome the World Center, Office Assistant (Volunteer), Mississauga, 2016-07, 2016-09
Affiliations
- Registered Dental Hygienist – College of Dental Hygienists of Ontario
- Member – Ontario Dental Hygienists Association
Timeline
Dental Hygienist
Southview Dental
12.2022 - Current
Dental Hygienist
Alliance Dental Clinic
06.2020 - 11.2022
Receptionist / Office Assistant
Alliance Dental Clinic
02.2020 - 03.2020
Account Manager (Debt Recovery)
UpLevel
04.2017 - 03.2018
PR & Marketing Communications Manager
Emblem
01.2014 - 03.2016
Senior Communications Executive
MSL Group
01.2009 - 12.2013
Diploma - Dental Hygiene
Canadian Academy of Dental Health and Community Sciences
Bachelor’s Degree - Biotechnology
Al Nahrain University
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