Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
First Responder
Canadian Red Cross
09.2019 - 09.2023
Improved emergency response times by streamlining communication protocols and refining dispatch procedures.
Enhanced patient care quality by regularly participating in training sessions and staying up-to-date with first aid best practices.
Collaborated with fellow first responders for efficient management of mass casualty incidents, ensuring the safety of all involved parties.
Increased team cohesiveness by fostering a supportive work environment, promoting open communication, and providing constructive feedback.
Customer Support Representative
The Brick
05.2022 - 08.2023
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined support processes for increased efficiency and reduced response times.
Collaborated with team members to identify areas of improvement in customer service protocols.
Boosted customer retention rates by building strong rapport and delivering exceptional service.
Teaching Assistant
University Of Windsor
09.2021 - 04.2023
Improved overall class participation by implementing group activities and project-based learning.
Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Contributed to the development of new curriculum materials, enhancing the quality of instruction within the department.
Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
Research Assistant
University Of Windsor
01.2020 - 04.2023
Enhanced research quality by meticulously collecting and analyzing data from various sources.
Streamlined data management processes for increased efficiency and accuracy in research findings.
Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
Presented research findings at conferences, contributing to the advancement of the field.