Saqib Idris Butt

• Managed onboarding process for 4 new licensees, ensuring positive experience, while maintaining relationships with 10+ current licensees and actively involving them in marketing initiatives
• Developed and Delivered 3 marketing kits. Included digital assets, such as logos, menu pictures, flyers, editable coupons, and promotional materials. Researched Vendors to ensure accurate pricing, 20% cost reduction, and adherence to budget
• Responded promptly and professionally via Zendesk to an average of 20-30 customer inquiries daily through various channels, providing solutions to ensure customer satisfaction and retention
• Presented reports to CMO, CEO, CFO and staff biweekly, maintained good relationship with them.
• Executed impactful email marketing campaigns via MailChimp for 150+ new customers, encompassing content creation, survey integration, and analytics
• Produced captivating social media content using Canva, Adobe Suite combining visually appealing designs and persuasive copy to boost brand awareness by 16% on Social Media Platfroms such as Intagram, Facebook, LinkedIn, TikTok
• Managed social media ad campaigns, including ad creation, budget management, audience targeting, A/B testing, data analysis, and compliance, resulting in improved online visibility and engagement while achieving marketing goals
• Created additional graphic materials like posters, flyers, and business cards using Canva to amplify brand visibility

▪ Managed minimum of 40 outbound calls per day in a timely manner while responding to customer requests, offering excellent support and tailored recommendations to address needs.

▪ Applied highly effective selling skills while properly engaging and presenting solutions to customers. Increased sales by offering customers advice on purchases and promoting additional products.

▪ Learned and maintained an in-depth understanding of product information, providing knowledgeable responses to diverse questions.