Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Saprena Boyal

Richmond

Summary

Hardworking and passionate individual with strong organizational skills, from past experiences to secure an entry-level position. Ready to help the team achieve company goals. With results oriented with a proven track record of working collaboratively with team members to achieve goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/ Front Desk

Richmond Pizza
05.2020 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Lead Sales Associate

Tommy Hilfiger
12.2021 - 10.2024
  • Engaged with customers in a friendly and approachable manner, providing assistance and guidance in their shopping experience
  • Observe the sales floor and stockroom for loss prevention and advise management of any unusual internal or external activity
  • Operate all register transactions including that of management (refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, cash pulls)
  • Assisted customers with product selection, offering personalized recommendations based on their preferences and needs, ultimately enhancing their satisfaction and loyalty
  • Ensure consistent and accurate replenishment of product onto the sales floor
  • Execute visual, markdowns and re-merchandise, as needed
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.


Education

Bachelor of Arts - Criminology

Kwantlen Polytechnic University
01-2027

High School Diploma -

Hugh Mcroberts Secondary School
06-2023

Richmond Virtual School
08-2021

Skills

  • Time Management
  • Client-Oriented
  • Good Telephone Etiquette
  • Motivated
  • Teamwork and Collaboration
  • Organization
  • Cash handling
  • Customer care

Certification

Serving It Right – Responsible Service BC
Certificate Number: 3724371
Issued: March 24, 2025 | Expires: March 25, 2030
Completed provincial training on responsible liquor service, including identifying signs of intoxication, legal liability, and safe alcohol service practices.

Timeline

Lead Sales Associate

Tommy Hilfiger
12.2021 - 10.2024

Server/ Front Desk

Richmond Pizza
05.2020 - Current

High School Diploma -

Hugh Mcroberts Secondary School

Richmond Virtual School

Bachelor of Arts - Criminology

Kwantlen Polytechnic University

Similar Profiles

CREATE PROFILE
Saprena Boyal