Sapphire Swecker
Bakersfield,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Elmer's Drive-In and Walmart. Proven track record in cash handling and employee training, fostering teamwork and enhancing service efficiency. Recognized for exceptional customer service and a strong work ethic, consistently delivering positive experiences in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Cashier
Elmers Drive In
08.2023 - 12.2024
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of dining area and service counters.
- Managed cash drawer, ensuring accuracy during shifts and reconciling at end of day.
- Collaborated with team members to enhance workflow and improve overall service delivery.
- Trained new staff on register operations and customer interaction protocols effectively.
Server
Buffalo Wild Wings
01.2020 - 04.2023
- Delivered exceptional customer service in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining high service standards.
- Trained new servers on menu items, service protocols, and POS system usage.
- Trained and mentored new staff, fostering teamwork and enhancing overall service efficiency.
Cashier
Walmart
06.2018 - 12.2019
- Monitored inventory levels, reporting shortages to management for timely restocking decisions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Employee training
- Team leadership
- Exceptional customer service
Timeline
Cashier
Elmers Drive In
08.2023 - 12.2024
Server
Buffalo Wild Wings
01.2020 - 04.2023
Cashier
Walmart
06.2018 - 12.2019
High School Diploma -
Penn Foster Career School