Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sapna Patel

Edmonton,AB

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Subway
La Ronge, SK
07.2022 - 07.2023
  • Processed customer transactions efficiently using point-of-sale system.
  • Provided exceptional customer service while addressing inquiries and resolving complaints.
  • Maintained cleanliness and organization of work area to ensure compliance with health standards.
  • Assisted in inventory management by restocking supplies and monitoring product levels.

Nursing Supervisor

Global Hospital
Ahmedabad,India
10.2020 - 03.2022
  • Supervised nursing staff to ensure compliance with safety and quality standards.
  • Coordinated patient care plans, improving collaboration among interdisciplinary teams.
  • Implemented training programs for nursing personnel, enhancing skill development and performance.
  • Conducted regular performance evaluations, providing constructive feedback to improve team effectiveness.

Nursing Staff Member

Global Hospital
Indai
03.2018 - 09.2020
  • Administered patient care plans, ensuring adherence to protocols and enhancing patient comfort.
  • Collaborated with interdisciplinary team members to coordinate effective treatment strategies for diverse patient populations.
  • Monitored vital signs and documented changes, facilitating timely interventions and improving overall patient outcomes.
  • Assisted in training new nursing staff on hospital procedures and best practices for quality care delivery.

Education

Bachelor of Science - Nursing Education

Government College of Nursing
Ahmedabad,India
09.2017

Skills

Customer service

Customer satisfaction

Reliability and punctuality

Patience and composure

Cash handling

Guest services

Product knowledge

Languages

English
Professional Working
Gujarati
Full Professional

Timeline

Customer Service Cashier

Subway
07.2022 - 07.2023

Nursing Supervisor

Global Hospital
10.2020 - 03.2022

Nursing Staff Member

Global Hospital
03.2018 - 09.2020

Bachelor of Science - Nursing Education

Government College of Nursing
Sapna Patel