Sonam Ahuja
Burnaby,BC
Summary
Dynamic healthcare leader with clinical expertise and a proven track record at FIT ME HOME HEALTH CARE SERVICES. Skilled in care coordination and staff development, I enhanced customer satisfaction and resolved conflicts effectively. Committed to quality improvement, I maximized team performance while controlling costs to boost profitability.
Overview
10
10
years of professional experience
Work History
Director of Home Health Care Services
FIT ME HOME HEALTH CARE SERVICES
12.2017 - 01.2025
- Communicated with patients, ensuring that medical information was kept private.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Hospital Administrator
Ayush Hospital
10.2016 - 11.2017
- Streamlined inventory management for increased stock accuracy and reduced waste.
- Mentored more then 500 new nurses during their orientation periods, providing guidance on hospital policies, clinical skills, and time management techniques.
- Streamlined inventory management tasks for improved organization and product availability.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
- Monitored expenses to suggest cost-effective alternatives.
- Ordered supplies and conducted routine inventories of supplies and equipment.
- Oversaw recruitment efforts for healthcare professionals, resulting in the hiring of highly skilled and compassionate staff members.
Dentist
Dental Clinic
08.2014 - 04.2015
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Treated periodontal disease through scaling and root planning.
- Completed consultations with patients for treatment plan.
Education
Dental Administration - Dental Administration
Langara College
Vancouver, BCBachelor of Dental Surgery - Medical
LIAQUAT UNIVERSITY OF MEDICAL AND HEALTH SCIENCE
PAKISTAN10-2014
Post Graduate Diploma in Hospital And Health Care - Hospital Administration
Disha Education Society
India08-2016
Skills
- Organizational skills
- Care coordination
- Quality improvement
- Staff development
- Customer service
- Problem-solving abilities
- Staff management
Clinical expertise:
- Patient charting
- Infection control protocols
- Oral health assessment
- Appointment scheduling
- Inventory maintenance
- Patient intake
- Dental impressions
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Director of Home Health Care Services
FIT ME HOME HEALTH CARE SERVICES
12.2017 - 01.2025
Hospital Administrator
Ayush Hospital
10.2016 - 11.2017
Dentist
Dental Clinic
08.2014 - 04.2015
Dental Administration - Dental Administration
Langara College
Bachelor of Dental Surgery - Medical
LIAQUAT UNIVERSITY OF MEDICAL AND HEALTH SCIENCE
Post Graduate Diploma in Hospital And Health Care - Hospital Administration
Disha Education Society
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