Sanzala Achakzai
Ajax,Ontario
Summary
Dynamic and adept Events Coordinator with a proven track record at the Women In Law Association, York University, Afghan Women's Organization, as well as Catholic Cross-Cultural Services. Excelling in trauma-informed responses and cultural competency. Mastered the art of creating societal change, enhancing client satisfaction, and fostering professional development. Demonstrated resilience in crisis intervention, and diverse legal knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Events Coordinator
Women In Law Association, York University
02.2023 - Current
- Planned and executed diverse events aimed at fostering professional development and networking opportunities for members of the Women in Law Association.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- collaborated with team members to conceptualize event themes, secure venues, and coordinate logistics, resulting in seamless and successful events.
- Developed and maintained relationships with external vendors, sponsors, and speakers to enhance event quality and diversity.
- Facilitated post-event evaluations to gather feedback and identify areas for improvement, contributing to the continuous enhancement of event quality and attendee satisfaction.
Store Associate
Hallmark Canada
08.2023 - 01.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed store maintenance tasks, including cleaning and organizing to uphold a neat environment for customers.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Settlement Worker
Afghan Womens Organization
06.2023 - 08.2023
- Maintained a trauma-informed approach when serving clients.
- Conducted thorough assessments of client needs, successfully matching them with appropriate resources and services.
- Managed caseloads efficiently while maintaining accurate records and tracking progress toward established goals.
- Provided crisis intervention support during challenging situations, ensuring clients'' safety and well-being at all times.
- Served as a trusted resource for clients by offering empathetic listening and practical advice on navigating various aspects of the resettlement process.
Sales Associate
TJX Canada
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Communications Assistant
Maternity Today
01.2022 - 09.2022
- Edited informative and promotional materials to be shared on social media, while ensuring maximum reach to the audience.
- Maintained a focus on spreading awareness of maternal conditions in developing countries
- Created infographics that adhered to the interest of the public.
- Monitored feedback from the general public and assisted the director of social media.
- Ensured a high level of customer satisfaction and service by handling difficult situations and comments on social media.
- Upheld a commitment to exceptional customer satisfaction and service, adeptly handling challenging situations and comments on social media with empathy and professionalism to ensure a positive client experience.
Summer Enrichment Camp Assistant
Catholic Cross Cultural Services (CCS)
06.2019 - 08.2019
- Assisted the classroom teacher and provided support to newcomer children aged 7 to 12 during learning times.
- Assisted program facilitator in organizing and facilitating classroom activities.
- Contributed to the organization and execution of a graduation ceremony.
- Organized and facilitated fun games at the Fun Fair 2019, attended by over 100 participants.
- Dealt tactfully with public and established strong working relationships with other employees in different workgroups.
Education
Bachelor of Arts - Law And Society
York University
Toronto, ON05.2027
High School Diploma -
Pickering High School
Ajax, ON06.2023
Skills
- Fast Learner
- Scheduling/Planning
- File Organization
- Legal Research
- Client Relations
- Task Prioritization
- Cultural Competency
- Client Advocacy
- Refugee resettlement
- Immigration Law Knowledge
Accomplishments
- Honor Roll Recipient (2023)
Languages
English
Native or Bilingual
French
Native or Bilingual
Pashto
Native or Bilingual
Certification
- DELF Certified
Timeline
Store Associate
Hallmark Canada
08.2023 - 01.2024
Settlement Worker
Afghan Womens Organization
06.2023 - 08.2023
Events Coordinator
Women In Law Association, York University
02.2023 - Current
Sales Associate
TJX Canada
09.2022 - 01.2023
Communications Assistant
Maternity Today
01.2022 - 09.2022
Summer Enrichment Camp Assistant
Catholic Cross Cultural Services (CCS)
06.2019 - 08.2019
Bachelor of Arts - Law And Society
York University
High School Diploma -
Pickering High School
- DELF Certified
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