Sanyukta Shahade
Mississauga,Canada
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Amo's Restaurant
02.2024 - 05.2024
- Delivered exceptional customer service, addressing over 50 customer inquiries daily and efficiently handling an average of 60+ orders per shift, contributing to high customer satisfaction levels and repeat business.
- Managed financial transactions at the point-of-sale (POS) system, processing daily sales, ensuring 100% accuracy in cash handling and adherence to company procedures.
- Collaborated with a team of 4 members, streamlining operations to reduce order wait times by 99% and ensuring smooth communication and efficient service delivery during peak hours.
Handled customer concerns with professionalism, resolving 80% of issues on the spot and providing effective solutions to enhance the overall customer experience, resulting in 100% increase in positive customer feedback.
Financial Co-Ordinator/ Administrator
Athavale Shahade & Co. Pvt Ltd.
04.2021 - 03.2023
- Managed financial operations for a clothing company with annual revenue of Rupees 4 million, ensuring accurate transaction recording and reporting.
- Oversaw accounts payable and receivable, processing an average of 80-100 invoices per month, ensuring 100% on-time payments and collections.
- Reconciled bank accounts and credit card statements, ensuring minimal discrepancies and maintaining a high level of financial accuracy and consistency.
- Contributed to preparing annual budgets by identifying key cost-saving opportunities, leading to significant reductions in operational expenses.
- Coordinated payroll for 8 employees, processing timely salary payments and managing deductions and bonuses, ensuring 100% compliance with labor laws.
Inventory Co-Ordinator
Dr Bubbles Café
03.2019 - 08.2019
- Managed inventory levels by conducting stock counts, restocking, and coordinating daily procurement of raw materials with suppliers
- Responsible for cash management, overseeing daily sales transactions, and providing exceptional customer service to ensure smooth operations
- Improved inventory tracking systems, organized stock levels, and ensured timely reordering of supplies to prevent shortages
- Worked in a team-oriented environment, handling 35-40 customers daily and enhancing interpersonal communication skills by interacting with diverse customer demographics
Education
Post Graduate Certificate - Financial Technology
Seneca College
Markham, ON08.2024
Post Graduate Certificate - Financial Planning Services
Conestoga College
Kitchener, ON12.2023
Bachelor of Management Studies - Finance
K.J Somaiya College
Mumbai, India05.2022
Skills
- Office 365
- Navi-Plan Financial Software
- Figma web application
- Strong Leadership
- Problem-Solving
- Operational Efficiency
- Process Improvement
- Attention to detail
Certification
Completed Canadian Securities Course (CSC), 81.0%, Developed in-depth knowledge of Canadian investment products, financial markets, and regulatory environment., Gained insights into securities analysis, portfolio management, and investment strategies to understand the financial services landscape comprehensively.
Timeline
Team Member
Amo's Restaurant
02.2024 - 05.2024
Financial Co-Ordinator/ Administrator
Athavale Shahade & Co. Pvt Ltd.
04.2021 - 03.2023
Inventory Co-Ordinator
Dr Bubbles Café
03.2019 - 08.2019
Post Graduate Certificate - Financial Planning Services
Conestoga College
Post Graduate Certificate - Financial Technology
Seneca College
Bachelor of Management Studies - Finance
K.J Somaiya College
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