Sanya Kakkar
Hamilton,ON
Summary
Dynamic Store Manager known for exceptional communication and active listening skills. Experience in managing staff, resolving conflicts, and negotiating with suppliers positions to enhance operational performance and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Manager
YYM INCORPORATED
Toronto, Canada
06.2024 - Current
- Greeted customers and supervised front-end operations with a focus on delivering excellent service and receiving 97% positive feedback on customer service.
- Ensured smooth operations by supervising staff & assisting with meal preparation.
- Demonstrated strong conflict resolution skills by handling customer concerns and ensuring satisfaction.
- Managed inventory and reduced the food cost by 7% in 3 months.
- Maintained relationships with suppliers, negotiated contracts, and ensured efficient procurement processes.
Security Guard
Canadian Protection Service
Hamilton, Canada
09.2023 - 04.2024
- Trained and conducted security drills and being a part of it.
- Operated security and intrusion equipment at Access Control Points.
- Carried in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Ensured safety and emergency procedures are followed.
- Helped reduce property theft through implementation of surveillance and security audits.
Education
Degree Certificate -
Lambton College
Toronto, ON12.2024
Bachelor of Arts - Fashion Marketing
National Institute of Fashion Technology
05.2022
Skills
- Active listening
- Microsoft Suite
- Strong communication
- Professional appearance
- Cost accounting
- Team collaboration
- Multitasking
- Problem solving
- First Aid/CPR
- Expense control
Certification
- Emergency first Aid and CPR
- Microsoft Excel Assessment
- Individual Security Guard
- Food Handlers Certificate
Languages
English
Full Professional
Timeline
Store Manager
YYM INCORPORATED
06.2024 - Current
Security Guard
Canadian Protection Service
09.2023 - 04.2024
Degree Certificate -
Lambton College
Bachelor of Arts - Fashion Marketing
National Institute of Fashion Technology