Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sanwalpreet Kaur

Terrace,BC

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

7
7
years of professional experience

Work History

Event Manager

Days Inn Hotel
12.2022 - Current
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.

Assistant Manager

SKEENA BAR
08.2021 - 11.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Assistant Manager

KFC
09.2018 - 07.2021
  • Ensure Occupational Safety & Health Act, local health and safety codes and company safety / security policies and procedures are met and followed
  • Assist RGM with recruitment and select qualified, high energy team members while using approved tools and systems
  • Train and develop Team Members and Shift Managers following the proper training systems and processes
  • Assist RGM in conducting Team Member performance reviews
  • Ensure Team Member files are maintained effectively
  • Assist RGM in assuring that the ESA is being adhered to at all times
  • Assist RGM with establishing business initiatives
  • Prepare all required financial plans/reports and submit them on a timely basis
  • Develop a strong sales culture within your store, setting clear targets for every

Customer Experience Associate

Walmart
05.2017 - 08.2018
  • Asked customers questions to determine, verify and solve common problems.
  • Looked for additional ways to expand products to customers by upselling new products and services.
  • Drafted written correspondence and sent electronic information to customers regarding billing information and current promotions.
  • Suggested operational improvements to enhance quality, improve production times and reduce costs.

Residence Assistant

Northern Light College
06.2017 - 05.2018
  • Mediated conflict to provide safe and secure environment through policy enforcement.
  • Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
  • Established consistent relationships with students to maintain professional boundaries.
  • Facilitated minor care needs of facility by reporting issues to maintenance department for quick resolution.

Crew Member

Wendy's
06.2016 - 05.2017
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Education

Diploma - Business Management Studies (BMS)

Northern Lights College
Dawson Creek, BC
08.2018

High School Diploma -

MGN Public School
Punjab, India
04.2015

Skills

  • Technical Proficiency
  • Product and Service Knowledge
  • Employee Coaching and Motivation
  • Recruiting and Interviewing
  • Directing Team Members
  • Sales Monitoring
  • Managing Operations and Efficiency
  • Retail Knowledge
  • Food Safety and Quality
  • Effective Selling Techniques
  • Managing Laborers
  • Control of Expenses
  • Web Browser Software
  • Microsoft PowerPoint

References

Virendra Singh (250-879-2552)

Restaurant General Manager (2021)

KFC Terrace 

Lee-Anne (250-615-6221)

HR Manager

Skeena Bar

Tamanbir Kaur (250-631-3401)

Honda Terrace

Noman Khan (604-760-9705)

Hotel Manager 

Days Inn Hotel 


Timeline

Event Manager

Days Inn Hotel
12.2022 - Current

Assistant Manager

SKEENA BAR
08.2021 - 11.2022

Assistant Manager

KFC
09.2018 - 07.2021

Residence Assistant

Northern Light College
06.2017 - 05.2018

Customer Experience Associate

Walmart
05.2017 - 08.2018

Crew Member

Wendy's
06.2016 - 05.2017

Diploma - Business Management Studies (BMS)

Northern Lights College

High School Diploma -

MGN Public School

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Sanwalpreet Kaur