Santro Puthenpurackal Sunnny
Barrie,ON
Summary
Passionate and driven individual with a strong background in animal care, sales, and customer service-committed to enhancing customer satisfaction, promoting compassionate pet care, and boosting brand awareness through expert product knowledge and genuine care for animals.
Overview
1
1
year of professional experience
Work History
Store Associate
Roms N Raks Pet Hypermarket and Grooming Studio
05.2023 - 03.2024
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
Education
Global Supply Chain Management - Business
Georgian College
Barrie, ON08-2025
BBA - Business
Mar Augusthinose College
Kerala, India03-2023
Skills
- Customer service
- Patience and empathy
- Animal care
- Reliability and punctuality
- Cleanliness maintenance
- Sales expertise
- Cash handling accuracy
Languages
English
Native or Bilingual
Hindi
Professional Working
Malayalam
Native or Bilingual
Tamil
Professional Working
Timeline
Store Associate
Roms N Raks Pet Hypermarket and Grooming Studio
05.2023 - 03.2024
Global Supply Chain Management - Business
Georgian College
BBA - Business
Mar Augusthinose College
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