Santosh Singh Thakur
Fredericton,NB
Summary
Compassionate and dedicated individual with hands-on experience in caregiving and customer support roles. Skilled in assisting with personal hygiene, household tasks, and emotional support for elderly and vulnerable individuals. Known for a patient, reliable, and respectful approach to client care. Eager to pursue PSW training and contribute meaningfully in a home care environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
A&W
Fredericton, New Brunswick
06.2025 - Current
- Effectively managed customer complaints to ensure timely resolution.
- Conducted training for new hires on food handling, hygiene, and service etiquette practices.
- Monitor inventory levels, and notify managers about restocking needs.
- Ensure customer satisfaction and service standards are met.
Supervisor
A&W
Markham, Ontario
10.2022 - 04.2025
- Supervised team members and upheld service quality.
- Handled customer inquiries with patience and care.
- Managed supply levels and daily operations efficiently.
Volunteer
OAK VALLEY HEALTH
Markham, Ontario
07.2023 - 09.2023
- Assisted patients with comfort needs and daily routines.
- Maintained clean and safe public spaces and patient rooms.
- Participated in basic training to understand patient care environment.
- Supported hospital staff with restocking supplies and visitor guidance.
Family Caregiver
India
chamba, Himachal
01.2021 - 04.2022
- Supported family member with daily living tasks such as dressing, bathing, grooming, and toileting.
- Provided companionship and emotional support.
- Performed household chores including laundry, cleaning, and meal preparation.
- Encouraged gentle physical activities for mobility maintenance.
Education
High School Diploma -
St. Clair College
Toronto, ON09-2023
Commerce
KENDRIYA VIDALAYA NO.2 JAMMU CANTT
JAMMU06-2018
Skills
- Personal Care Support
- Patient Companionship
- Meal Preparation
- Light Housekeeping
- Elderly Mobility Assistance
- First Aid & Safety Awareness
- Empathy & Communication
- Time Management & Reliability
Certification
- WHMIS Certificate
- Food Handler Certificate
- First Aid & CPR – In Progress
- PSW – Willing to Complete
Timeline
Supervisor
A&W
06.2025 - Current
Volunteer
OAK VALLEY HEALTH
07.2023 - 09.2023
Supervisor
A&W
10.2022 - 04.2025
Family Caregiver
India
01.2021 - 04.2022
High School Diploma -
St. Clair College
Commerce
KENDRIYA VIDALAYA NO.2 JAMMU CANTT
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