Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hi, I’m
Santoshi Lamichhane
Oshawa,ON
Summary
Overview
7
years of professional experience
Work History
General MotorsOshawa, ON
Tools Attendant
06.2023 - 06.2023
Job overview
- Assessed materials, parts and products of truck for conformance with quality control requirements and production specifications.
- Noted changes during testing in project documentation.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
Big MartKathmandu, Nepal
Cashier
01.2022 - 03.2023
Job overview
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Helped customers find specific products, answered questions and offered product advice.
- Recorded quantities of damaged, faulty or expired items in product reports.
Broadway InfosysKathmandu,Nepal
Cisco Certified Network Associate
12.2022 - 02.2023
Job overview
- Learn about VPNs, IDS/IPS, and other types of network security, such as firewalls.
- Utilize instruments like network analyzers and packet capture to learn network monitoring and troubleshooting procedures.
Kathmandu H.R Solution Pvt.LtdKathmandu, Nepal
Computer Operator(Jr.)
01.2021 - 12.2021
Job overview
- Monitored operations of computer systems and hardware.
- Responded to queries for information and access to relevant files.
- Produced accurate and detailed daily reports for processing and measuring progress.
- Analyzed and determined source of system errors and malfunctions to determine appropriate resolution tactics.
Computer Point NepalKathmandu, Nepal
Intern
05.2019 - 07.2020
Job overview
- Worked well in team environment as well as independently.
- Participated in research to support goals and objectives of employer and assigned team.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
Glocal Teen Hero, Nepal
Province Representative
07.2018 - 10.2019
Job overview
- Organized outreach program for women empowerment
- Youth Awareness
- Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
Majh Maidan Child Club
Founder Treasure
06.2016 - 08.2018
Job overview
- Maidan Child club
- Devised organizational vision, mission and foundational structure to facilitate early growth.
Education
Durham CollegeOshawa, ON
High School Diploma
05.2025
University Overview
Shitaladevi Community Secondary SchoolPokhara,Nepal
Associate of Science from Science
08.2020
University Overview
Skills
- Cash Handling
- POS Systems
- Advanced MS Office Suite Knowledge
- Customer Relationship Management
- Cash Management
- Data Quality Management
- Loss Prevention
- Equipment Inspection
- Service oriented
- Customer centric
- Excellent Communication
- Detail-Oriented
- Organizing and Categorizing
- Cooperative Attitude
- Reliable and Responsible
Additional Information
Additional Information
Availability:
Monday- Full
Tuesday- Full
Wednesday- 6pm to 11pm
Thursday- 6pm-11pm
Friday- 4pm-11pm
Saturday- Full
Sunday- Full
Timeline
Tools Attendant
General Motors
06.2023 - 06.2023
Cisco Certified Network Associate
Broadway Infosys
12.2022 - 02.2023
Cashier
Big Mart
01.2022 - 03.2023
Computer Operator(Jr.)
Kathmandu H.R Solution Pvt.Ltd
01.2021 - 12.2021
Intern
Computer Point Nepal
05.2019 - 07.2020
Province Representative
Glocal Teen Hero
07.2018 - 10.2019
Founder Treasure
Majh Maidan Child Club
06.2016 - 08.2018
Durham College
High School Diploma
Shitaladevi Community Secondary School
Associate of Science from Science
Similar Profiles
Shandell Christopher RouseShandell Christopher Rouse
OnStar & Loyalty District Manager at General MotorsOnStar & Loyalty District Manager at General Motors
Garrett LiebmanGarrett Liebman
Software Engineer at General MotorsSoftware Engineer at General Motors
India HawkinsIndia Hawkins
Team Leader at General MotorsTeam Leader at General Motors
Thomas OlneyThomas Olney
Millwright at General MotorsMillwright at General Motors
Jonathan PaduaJonathan Padua
Stand Attendant at Rogers CentreStand Attendant at Rogers Centre