Santos Aryal
Golden Lake,ON
Summary
Dynamic professional with a proven track record at Emarat Petroleum Corporation, excelling in customer service and team leadership. Expert in enhancing store efficiency and aesthetics, significantly improving customer satisfaction. Skilled in cash handling and merchandise display, adept at fostering team collaboration and providing exceptional customer assistance. Demonstrates honesty, dependability, and a flexible approach to work hours.
Overview
5
5
years of professional experience
Work History
Store Assistant
Emarat Petroleum Corporation
11.2022 - 03.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Operated POS system to process payments and provide receipts.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
Cashier Team Lead
Nesto Hypermarket
07.2019 - 09.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Nepalaya Higher Secondary Schools/college
Nepal 06.2019
Skills
- Customer Assistance
- Customer Service
- Store maintenance
- Team Collaboration
- Workplace Cleanliness
- Product returns
- Merchandise Display
- Friendly and Helpful
- Honest and Dependable
- Cash Handling
- Team Cooperation
- Product Knowledge
- Flexible Hours
- Team Leadership
- Merchandising and Display
Timeline
Store Assistant
Emarat Petroleum Corporation
11.2022 - 03.2024
Cashier Team Lead
Nesto Hypermarket
07.2019 - 09.2022
High School Diploma -
Nepalaya Higher Secondary Schools/college
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