
18-year-old hospitality professional with experience in upscale casual and near fine-dining environments, as well as hotel guest services and operations. Skilled in customer service, teamwork, communication, and fast-paced hospitality settings. Formerly worked at Little Dom's Seafood, where I developed a strong foundation in high-quality guest experiences and team-oriented service. Motivated, dependable, and eager to continue growing professionally within a luxury hospitality environment such as the Santa Barbara Polo & Racquet Club.
Welcomed guests with a friendly attitude and helped make the check-in process smooth and easy.
Managed reservations and guest information using hotel management software.
Handled payments and kept billing records organized and accurate.
Coordinated with housekeeping to make sure rooms were clean and ready for arriving guests.
Worked closely with team members to keep daily operations running efficiently.
Assisted guests with questions and resolved concerns in a timely and professional manner.
Created welcoming dining experience by ensuring utensils, napkins, and dining essentials were fully stocked.
Worked closely with kitchen staff to ensure dishes were delivered promptly and presented beautifully.
Prepared the dining room for service by setting tables and arranging seating for guests.
Maintained a clean, comfortable, and inviting atmosphere throughout the dining area and restrooms.
Supported servers by refilling water glasses and delivering fresh bread baskets to guests.
Cleared and reset tables promptly to maintain smooth and efficient service.