SANTIAGO RAMIREZ ROJAS
Hamilton,ON
Summary
With knowledge of maintaining organized inventories and customer service, auto detailing, including inventory organization, workspaces, and customer areas. Seasoned team player with a strong service record, good organizational skills, and a productive approach to handling multitasking. Focused on always producing professional and high quality results.
Overview
4
4
years of professional experience
Work History
Court Monitor
Flying Squirrel
Hamilton, Ontario
11.2024 - Current
- Evaluated recreation areas, facilities and services for results.
- Assisted in managing the court's calendar, including scheduling and rescheduling cases.
- Assisted with security checks of individuals entering the courtroom.
Sales Representative
Unique Chrysler
Burlington, ON
11.2023 - 02.2024
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Customer Service Cashier
Tim Hortoms
Hamilton, ON
10.2022 - 05.2023
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Cleaner
CLS Services
Hamilton, ON
06.2021 - 07.2022
- Worked on cleaning team to service hotels, offices and other commercial buildings
- Delivered quality customer service to address urgent needs and cleaning requests
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs
- Helped customers complete purchases, locate items and join reward programs.
Kitchen Crew Member
Mc Donald´s
Hamilton, Ontario
01.2021 - 01.2021
- Prepared meals from scratch using authentic, popular recipes to generate repeat business
- Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Business Administration Marketing - Business
Mohawk College of Applied Arts And Technology
Hamilton, ON02-2027
High School Diploma -
St. Thomas More Catholic Secondary School
Skills
- Work orders
- Customer assistance
- High-volume dining
- Work station cleaning
- Detailing Equipment
- Communication and Interpersonal Skills
- Customer Service
Timeline
Court Monitor
Flying Squirrel
11.2024 - Current
Sales Representative
Unique Chrysler
11.2023 - 02.2024
Customer Service Cashier
Tim Hortoms
10.2022 - 05.2023
Cleaner
CLS Services
06.2021 - 07.2022
Kitchen Crew Member
Mc Donald´s
01.2021 - 01.2021
Business Administration Marketing - Business
Mohawk College of Applied Arts And Technology
High School Diploma -
St. Thomas More Catholic Secondary School
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