Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santiago Taylor

Vallejo

Summary

Dedicated Project Manager focused on building a strong client base through effective communication. Oversee the completion of projects and exceed our Clients expectations. Specializing in product installation and recommending system improvements. Diligent and focused with a strong commitment to providing superior client service.


Personable and organized with strong ability to manage multiple tasks and deadlines effectively. Committed to delivering successful project outcomes through collaboration and problem-solving. Seeking a position that will allow for both professional and personal growth.

Overview

12
12
years of professional experience

Work History

Project Manager

PyroComm Systems Inc
04.2022 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, work with design group, and scheduled phases for large projects.
  • Managed projects from procurement to commission.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
  • Reported regularly to managers on project budget, progress, and technical projects.



Project Manager

Johnsons Control Inc
12.2019 - Current
  • Coordinate scheduling of technicians
  • Part procurement
  • Billing/Invoicing/change orders
  • Serving as a point of contact for EC, Contractors
  • Communicating with executives or the board to keep the project aligned with their goals
  • Performing quality control on the project throughout development to maintain the standards expected
  • Adjusting schedules and targets on the project as needed
  • Coordinate team and project meetings
  • Managed Projects
  • Marin General Hospital
  • Santa Rosa Junior College
  • Bio Marin
  • College Of Marin
  • One Hope Winery, Fire system
  • Opus one winery
  • Pelican Bay prison system
  • Amazon SF

Service Manager

Bay Alarm Company
12.2016 - 12.2019
  • Develop and implement goal and objectives for department
  • Supervise and train service technicians in proper installation of company systems
  • Make field visits to assist service technicians with complicated customer service and technical matters
  • Resolve customer disputes and billing issues
  • Monitor and review all service calls and appointments to ensure timely completion of work
  • Coordinate planning with other members of branch management
  • Serve as supervisor on-call, 24 hours a day
  • Provide customer bids for system alterations and additions
  • Establish positive contact with customer; assist in saving an accounts
  • Manage multiple projects with a willingness to take on new responsibilities
  • Mentor/train new service managers and supervisors
  • Managed Projects
  • Carondelet High School, CCTV, Concord – Worked along with Contractors/follow up meetings with Client. Managed project from Start to finish upgraded camera system.
  • Fairfield Subaru Fire, Fairfield – Managed and oversee fire relocation Project. Worked with Technicians and coordinated with the contractor and electrician on site to complete job.
  • Apple Hill Estates Access/CCTV, Brentwood – Meet and work with Home owners association on system improvements, conducted Job walk, provided Job estimates labor and equipment costs.
  • DPIF2 Hacienda, Fire system, Pleasanton – Walked Provided Estimate for Panel relocation during major construction. Worked with contractor/electrician on timeline and coordinated with Bay Rep. Managed technician onsite during process. Process change order to +/- equipment.
  • Concord Fee Fire system Concord - conduct Job walk with Bay rep and client. Provide equipment and labor cost for job completion. Make suggestions on system improvements and requirements.

Lead Installation Technician

Acme Security
05.2015 - 12.2016
  • Installed Bosch security, AMAG access control systems, and CCTV systems
  • Trained new technicians
  • Serviced existing small and large commercial venues
  • Explain installation procedures to customers and conduct systems orientations
  • Follow and maintain OSHA guidelines

Installation Technician

AT&T Digital Life (contractor)
01.2014 - 05.2015
  • Professional installation of burglar systems/home automation in residential establishments
  • Maintain inventory for accuracy and ordering
  • Train new technicians on products and procedures
  • Service, troubleshoot/repair existing systems
  • Maintain and follow all safety procedures
  • Received checks, credit card payments, and set payments arrangements

Education

Diploma -

Vallejo High School

Career Development Program - undefined

Bay University

Ladders/Lift Training - undefined

Bay University

Skills

  • Project management
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Project tracking
  • Relationship building
  • Schedule management
  • Client relations
  • Customer relations
  • Budgeting and forecasting
  • Document management
  • Scope management
  • Project scope
  • Budget control
  • Cost control
  • Team bonding

Timeline

Project Manager

PyroComm Systems Inc
04.2022 - Current

Project Manager

Johnsons Control Inc
12.2019 - Current

Service Manager

Bay Alarm Company
12.2016 - 12.2019

Lead Installation Technician

Acme Security
05.2015 - 12.2016

Installation Technician

AT&T Digital Life (contractor)
01.2014 - 05.2015

Career Development Program - undefined

Bay University

Ladders/Lift Training - undefined

Bay University

Diploma -

Vallejo High School

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Santiago Taylor