Santiago Taylor
Vallejo
Summary
Dedicated Project Manager focused on building a strong client base through effective communication. Oversee the completion of projects and exceed our Clients expectations. Specializing in product installation and recommending system improvements. Diligent and focused with a strong commitment to providing superior client service.
Personable and organized with strong ability to manage multiple tasks and deadlines effectively. Committed to delivering successful project outcomes through collaboration and problem-solving. Seeking a position that will allow for both professional and personal growth.
Overview
12
12
years of professional experience
Work History
Project Manager
PyroComm Systems Inc
Pleasanton, CA
04.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, work with design group, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated material procurement and required services for projects within budget requirements.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
- Reported regularly to managers on project budget, progress, and technical projects.
Project Manager
Johnsons Control Inc
Livermore/Santa Rosa
12.2019 - Current
- Coordinate scheduling of technicians
- Part procurement
- Billing/Invoicing/change orders
- Serving as a point of contact for EC, Contractors
- Communicating with executives or the board to keep the project aligned with their goals
- Performing quality control on the project throughout development to maintain the standards expected
- Adjusting schedules and targets on the project as needed
- Coordinate team and project meetings
- Managed Projects
- Marin General Hospital
- Santa Rosa Junior College
- Bio Marin
- College Of Marin
- One Hope Winery, Fire system
- Opus one winery
- Pelican Bay prison system
- Amazon SF
Service Manager
Bay Alarm Company
Concord, California
12.2016 - 12.2019
- Develop and implement goal and objectives for department
- Supervise and train service technicians in proper installation of company systems
- Make field visits to assist service technicians with complicated customer service and technical matters
- Resolve customer disputes and billing issues
- Monitor and review all service calls and appointments to ensure timely completion of work
- Coordinate planning with other members of branch management
- Serve as supervisor on-call, 24 hours a day
- Provide customer bids for system alterations and additions
- Establish positive contact with customer; assist in saving an accounts
- Manage multiple projects with a willingness to take on new responsibilities
- Mentor/train new service managers and supervisors
- Managed Projects
- Carondelet High School, CCTV, Concord – Worked along with Contractors/follow up meetings with Client. Managed project from Start to finish upgraded camera system.
- Fairfield Subaru Fire, Fairfield – Managed and oversee fire relocation Project. Worked with Technicians and coordinated with the contractor and electrician on site to complete job.
- Apple Hill Estates Access/CCTV, Brentwood – Meet and work with Home owners association on system improvements, conducted Job walk, provided Job estimates labor and equipment costs.
- DPIF2 Hacienda, Fire system, Pleasanton – Walked Provided Estimate for Panel relocation during major construction. Worked with contractor/electrician on timeline and coordinated with Bay Rep. Managed technician onsite during process. Process change order to +/- equipment.
- Concord Fee Fire system Concord - conduct Job walk with Bay rep and client. Provide equipment and labor cost for job completion. Make suggestions on system improvements and requirements.
Lead Installation Technician
Acme Security
San Leandro, California
05.2015 - 12.2016
- Installed Bosch security, AMAG access control systems, and CCTV systems
- Trained new technicians
- Serviced existing small and large commercial venues
- Explain installation procedures to customers and conduct systems orientations
- Follow and maintain OSHA guidelines
Installation Technician
AT&T Digital Life (contractor)
Hayward, California
01.2014 - 05.2015
- Professional installation of burglar systems/home automation in residential establishments
- Maintain inventory for accuracy and ordering
- Train new technicians on products and procedures
- Service, troubleshoot/repair existing systems
- Maintain and follow all safety procedures
- Received checks, credit card payments, and set payments arrangements
Education
Diploma -
Vallejo High School
Career Development Program - undefined
Bay University
Ladders/Lift Training - undefined
Bay University
Skills
- Project management
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Schedule management
- Client relations
- Customer relations
- Budgeting and forecasting
- Document management
- Scope management
- Project scope
- Budget control
- Cost control
- Team bonding
Timeline
Project Manager
PyroComm Systems Inc
04.2022 - Current
Project Manager
Johnsons Control Inc
12.2019 - Current
Service Manager
Bay Alarm Company
12.2016 - 12.2019
Lead Installation Technician
Acme Security
05.2015 - 12.2016
Installation Technician
AT&T Digital Life (contractor)
01.2014 - 05.2015
Career Development Program - undefined
Bay University
Ladders/Lift Training - undefined
Bay University
Diploma -
Vallejo High School