Santiago Rojas Quintero
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Multilingual communication abilities further empowered to exceed service standards, demonstrating a distinctive blend of hard and soft skills pivotal for dynamic environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bar Staff Member
El Catrin Destileria
09.2023 - Current
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor - Finance
George Brown College
Toronto, ON04.2027
Skills
- Strong multitasking
- Customer service focus
- Problem-solving abilities
- Active Listening
- Problem Resolution
Certification
Canadian Securities Course - Still under development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bar Staff Member
El Catrin Destileria
09.2023 - Current
Bachelor - Finance
George Brown College
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