Santiago Rodriguez
Summary
Experienced Restaurant Manager and Culinary Professional
Overview
2
2
years of professional experience
Work History
General Manager
Chipotle Mexican Grill
09.2023 - Current
- Lead daily operations for a high-volume restaurant, ensuring excellence in food quality, service, and cleanliness.
- Manage and develop a team of 20 employees, including recruiting, training, and performance evaluations, to create a collaborative and productive work environment.
- Drive profitability by controlling labor costs, minimizing waste, and analyzing financial performance to implement improvement strategies.
- Ensure compliance with health, safety, and food safety standards, maintaining a 100% score on internal audits and local inspections.
- Develop and execute team schedules to optimize labor efficiency while meeting business demands.
- Monitor and respond to customer feedback to improve guest satisfaction and build loyalty.
- Collaborate with regional leadership to set and achieve quarterly and annual business goals.
Prep Cook
R+D Kitchen
01.2023 - 09.2023
- Demonstrated knowledge of knife skills, cooking techniques, and ingredient preparation to meet the restaurant's high standards.
- Prepared and portioned ingredients for menu items in alignment with restaurant recipes and standards to ensure consistency and quality.
- Executed detailed prep lists daily, prioritizing tasks to support smooth kitchen operations during service.
- Maintained a clean and organized workstation, adhering to food safety and sanitation guidelines in compliance with health regulations.
- Collaborated with chefs and kitchen staff to ensure timely delivery of dishes during high-volume service periods.
- Assisted in receiving and storing inventory, ensuring proper stock rotation and minimizing waste.
- Supported kitchen efficiency by cross-training in additional roles and stepping in as needed during service.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Administrative skills
- P&L management
- Bilingual (English & Spanish)
Timeline
General Manager
Chipotle Mexican Grill
09.2023 - Current
Prep Cook
R+D Kitchen
01.2023 - 09.2023
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