Santiago Quiroga
Toronto
Summary
Dedicated and versatile professional with experience in customer service, logistics, retail, and landscaping. Proven ability to adapt to diverse roles, manage multiple tasks, and deliver exceptional results in high-pressure environments. Skilled in inventory management, visual merchandising, and problem-solving.
Overview
5
5
years of professional experience
Work History
Seasonal Sales Associate
Home Depot
04.2023 - Current
- Summer: Guided customers in selecting lawnmowers, weed control products, and overall lawn care solutions.
- Advised on plant care and maintenance, as well as patio stones, sizes, and applications.
- Winter, Fall, and Spring: Assisted with seasonal equipment such as snowblowers, ice products, and natural or artificial trees, including cutting, wrapping, and setup guidance.
- Cross-trained in the Paint Department: Mixed paints using formulas and fulfilled custom orders.
- Advised customers on stains, painting techniques, and drywall solutions.
- Developed knowledge of electrical products, including various types of bulbs and their applications.
- Trained as a cashier, efficiently handling transactions and customer inquiries.
- Has a forklift and reach truck license.
Paint Helper/Handyman
Family Company Services
01.2021 - 12.2024
- Assisted in painting tasks, including walls, baseboards, trim, and doors, ensuring high-quality finishes.
- Performed surface preparation, such as sanding, caulking, and applying putty, to achieve smooth and professional results.
- Gained knowledge in drywall installation and basic framing techniques.
- Prepared stairs for staining and occasionally painted steps as required.
- Participated in demolition work and maintained a clean and organized workspace to ensure safety and efficiency.
Logistics Processor
Nordstrom
08.2022 - 01.2023
- Led onboarding and training for 10+ new hires, standardizing procedures to improve team consistency and performance.
- Monitored and tracked orders, proactively notifying customers of status updates or potential delays.
- Adapted to unexpected supply chain disruptions by developing contingency plans to minimize operational impacts.
- Logged, processed, and followed up on merchandise authorization shipments in company databases.
- Organized 1,000+ items in stockrooms, reducing retrieval time by 30%
- Checked items into computer systems, printed accurate labels, and directed inventory to the appropriate locations.
Sales Associate
ZARA
02.2022 - 08.2022
- Organized racks and shelves to maintain visual appeal and promote merchandise effectively.
- Provided excellent customer service by engaging with clients, asking questions to understand their needs, and suggesting suitable styles to enhance their shopping experience.
- Handled cash transactions accurately, adhering to company cash-handling policies to ensure financial accuracy.
- Managed returns, exchanges, and refunds in compliance with store policies while maintaining a professional demeanor.
- Prepared merchandise for the sales floor by pricing and tagging items efficiently.
- Maintained composure and resolved customer concerns professionally during high-stress, busy periods.
Education
Criminology
Humber College
04.2027
Highschool - undefined
Bishop Allen Academy
06.2022
Skills
- Customer Service and Communication
- Cash Handling & Point-of-Sale (POS) Systems
- Inventory Management & Stock Organization
- Landscaping & Grounds Maintenance
- Logistics Coordination & Order Tracking
- Adaptability & Problem-Solving
- Attention to Detail
- Multitasking in Fast-Paced Environments
- Forklift operation
- Reach truck operation
Languages
Spanish
English
Timeline
Seasonal Sales Associate
Home Depot
04.2023 - Current
Logistics Processor
Nordstrom
08.2022 - 01.2023
Sales Associate
ZARA
02.2022 - 08.2022
Paint Helper/Handyman
Family Company Services
01.2021 - 12.2024
Highschool - undefined
Bishop Allen Academy
Criminology
Humber College
Awards
Home Depot Badges.
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
Anisha BishnoiAnisha Bishnoi
Cashier at Tyndale University CafeteriaCashier at Tyndale University Cafeteria