Santiago Olaya
Guelph
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. This lead me to Presidents Club two years in a row. Skilled in customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
9
9
years of professional experience
Work History
Account Executive
TouchBistro Inc
03.2021 - Current
- President club winner two years in a row.
- 2021 - 165% year attainment
- 2022 - 144% year attainment
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Managed sales cycle to maintain solid customer base.
Account Executive
Ritual Technologies
08.2020 - 02.2021
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Managed sales cycle to maintain solid customer base.
Assistant General Manager - Bar Manager
Oliver & Bonacini Restaurants
02.2015 - 11.2019
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed team schedule with eye for coverage needs and individual strengths.
- Handled cash accurately and prepared deposits.
- Fast tracked promotions under 3 years.
- 30 Under 30 Candidate for hospitality
Education
Associate of Arts - Hospitality And Tourism Management
George Brown College
Toronto, ON08.2016
Skills
- Pipeline Management
- Customer Relationship Management
- High Volume
- Progress Reporting
- Forecasting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Executive
TouchBistro Inc
03.2021 - Current
Account Executive
Ritual Technologies
08.2020 - 02.2021
Assistant General Manager - Bar Manager
Oliver & Bonacini Restaurants
02.2015 - 11.2019
Associate of Arts - Hospitality And Tourism Management
George Brown College
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