Summary
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Santi Mendoza

Chula Vista

Summary

Dynamic Guest Advocate at Target with exceptional communication and strong empathy, adept at enhancing customer experiences and resolving issues efficiently. Recognized for maintaining a welcoming store environment and fostering positive guest relations, while ensuring compliance with safety protocols. Proven ability to thrive under pressure and deliver outstanding customer service.

Work History

Guest Advocate

Target
09.2024 - 02.2025
  • Assisted customers in finding products and resolving inquiries to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate billing and customer satisfaction.
  • Maintained store cleanliness and organization, contributing to a welcoming environment for guests.
  • Collaborated with team members to manage stock levels and restock shelves promptly as needed.
  • Engaged with guests to provide information on promotions and services, fostering positive relationships.
  • Received training on safety protocols and operational procedures to ensure compliance and minimize risks.

Education

Southwestern College
Chula Vista, CA

High School Diploma -

Otay Ranch High School
Chula Vista, CA
05-2024

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations
  • Complaint handling
  • Customer service

Accomplishments

Played 4 years of varsity basketball

Has a California Drivers license

Languages

Spanish
Limited Working
English
Native or Bilingual

Interests


  • Video Gaming
  • Churchgoer
  • Guitar Player
  • Basketball
  • Football (Trojans and Niners fan)
  • Music
  • Hanging out with Friends

Timeline

Guest Advocate

Target
09.2024 - 02.2025

Southwestern College

High School Diploma -

Otay Ranch High School
Santi Mendoza